Branch and Field Credit Supervisor – Aviva At **Aviva**, a leader in the fintech sector, we are seeking a **Credit Supervisor** for our innovative phygital branch. If you are passionate about sales, leadership, and the financial world, this is your opportunity to join our team and contribute to our mission of transforming the financial landscape. Key Responsibilities: \- Supervise the credit approval process, ensuring compliance with internal policies and applicable regulations. \- Train and motivate branch staff on credit products and customer service. \- Oversee daily activities of field agents, ensuring adherence to key performance indicators (KPIs). \- Identify business opportunities within the assigned territory and build relationships with community or business leaders. \- Field work Requirements: \- Minimum 2 years’ experience granting credits and leading teams \- Field work experience \- Strong communication skills and excellent customer service orientation. \- FINANCIAL INDUSTRY EXPERIENCE IS MANDATORY \- Completed high school diploma \- Enthusiasm for field work What We Offer: \- Base salary of $10,500–$11,000.00 MXN \- Biweekly payments \- Monthly bonuses \- Bimonthly bonus \- Statutory benefits (IMSS) \- 15-day year-end bonus \- 12 vacation days starting from the first year \- 25% vacation premium \- Direct employment contract with the company \- 100% IMSS and INFONAVIT contributions \- 7 additional personal days beyond vacation days \- Birthday leave — fully paid day off \- Maternity or paternity bonus \- Free uniform \- Work tools provided \- Opportunities for professional growth within the company \- Ongoing training to enhance your skills \- Nominal loan available after 9 months Schedule: Monday–Friday, 9:00 AM–6:00 PM; Saturday, 9:00 AM–2:00 PM * REST DAY: Sundays **At AVIVA, we reaffirm our commitment to a dignified, respectful workplace free from all forms of discrimination.** We do not tolerate practices that undermine equality based on gender, sexual orientation, gender identity and/or expression, ethnic or national origin, race, age, disability, social status, religion, or any other personal characteristic. We champion **diversity, equity, and inclusion** as core pillars of our organizational culture, promoting mutual respect, collaboration, and equal opportunity for all individuals. Because at AVIVA we firmly believe that **each person’s talent and story enriches our community**, we invite those joining this initiative to help us co-create a space of growth, innovation, and trust. We invite you to review our Privacy Notice, available on the official job vacancies page. Job Type: Full-time Salary: $10,500.00–$20,000.00 MXN per month Benefits: * Eligibility for indefinite-term contract * Employee referral program * Free uniforms * Additional vacation days or paid leave Application Questions: * Do you hold a completed high school diploma? * Are you available to work Monday–Friday, 9:00 AM–6:00 PM, and Saturday, 9:00 AM–2:00 PM? * Are you available to work both in the field and at the branch? * Do you have experience as a credit supervisor or manager? * The position is located in Tecamachalco, Puebla. Do you reside in this area or within a maximum 30-minute commute? Work Location: On-site