We are seeking Engineers in various regions of the Mexican Republic · Technical degree in Systems or undergraduate studies in Systems Engineering or a related IT field. · Minimum 1 year of experience in technical support, maintenance, user assistance, and information security. · Perform preventive and corrective maintenance on computers and printers. · Knowledge of ticketing systems, networks, and backups. · Provide user support through ticketing tools. · Resolve hardware and software incidents on desktop equipment. · Install applications, system images, and Windows operating systems. · Perform data backups. Additional benefits and perks: - · Career and Life Plan, Continuous Training. · Travel Allowance · Statutory Benefits · Free English Classes Job Type: Full-time, Indefinite Term Salary: $10,000.00 – $11,000.00 per month Benefits: * Option for an indefinite-term contract * Company-provided mobile phone Education: * Incomplete or ongoing Higher Technical Degree (Desirable) Experience: * Technical Support: 1 year (Mandatory) Language: * English (Desirable) Work Location: On-site