Operations and Client Service Manager (Property Management)

Description

Job Summary: We are seeking a professional to oversee comprehensive condominium management, including client relations, operations, and administrative/legal matters, with emphasis on communication and decision-making. Key Highlights: 1. Multifaceted role in condominium management 2. Comprehensive client and operational management 3. Participation in direct board representation **Key Skills** * **\*\*Public Speaking (CRITICAL for assemblies)** * **\*\*Intermediate Excel (tables, charts, basic financial control)** * **\*\*Presentations (PowerPoint / Canva)** * **\*\*Formal writing (official letters, announcements)** * **\*\*Negotiation and conflict resolution** 1\. Client Relations (Account Management) * Direct engagement with condominiums * Complaint tracking * Report preparation * Crisis management * Presentations at assemblies 2\. Operations * Coordination between administration and field teams * Vendor follow-up * Supervision of service execution 3\. Administrative/Legal Management * Municipal procedures * PROSOC * CFE / SACMEX (Segiagua) * Meeting notices and minutes 4\. Board Representation * Acting on your behalf * Operational decision-making * Institutional communication Employment Type: Indefinite-term position Salary: $17,000\.00 \- $19,000\.00 per month Application Question(s): * Have you handled procedures with PROSOC or SEGIAGUA? * Do you use the Vivook platform? * Are you able to work under pressure? Education: * Incomplete or ongoing bachelor's degree (Preferred) Experience: * Condominium administrator: 1 year (Mandatory) Work Location: On-site employment