Hostess / Receptionist

Description

A prestigious fine dining restaurant group is seeking: **Hostess/Receptionist** with experience in high-end hospitality and proficiency in OpenTable, to join our team. You will be responsible for delivering a warm welcome, managing reservations, and ensuring an exceptional guest experience from the first point of contact through to farewell. **Location:** Juárez Avenue **Position Type:** Full-time. **Key Responsibilities:** * Greet and bid farewell to guests courteously, professionally, and hospitably. * Manage reservations via OpenTable (registration, confirmation, modifications). * Organize and assign tables according to the service plan and restaurant occupancy. * Coordinate with servers, head waiters, and management regarding VIP guests, special occasions, and wait times. * Ensure clear and consistent communication among the dining floor, kitchen, and management. * Maintain the reception area and dining room immaculately, reflecting the restaurant’s elegant image. * Anticipate and resolve guests’ needs, conveying confidence and friendliness. * Encourage repeat visits by recording guest feedback and suggestions. **Requirements:** * Minimum 6 months of experience as a Hostess or in customer service within upscale restaurants or luxury hotels. * Demonstrable experience using OpenTable or other reservation systems. * Excellent personal presentation and communication skills. * Availability to work rotating shifts. **We Offer:** * Weekly salary. * Tips. * Growth opportunities. * Complimentary staff meals. * Statutory benefits. * A professional and elegant work environment. **Contact:** Interested candidates may apply through this channel or send a WhatsApp message to 22 28 73 07 82 Position Type: Full-time Salary: $10,000\.00 \- $10,500\.00 per month Benefits: * Employee discount * Staff meal service Workplace: On-site employment