Job Summary: We are seeking a PHP developer with customer support experience to optimize real estate credit processes and contribute to technological innovation. Key Highlights: 1. Opportunity for learning and growth in an expanding company 2. Access to specialized training and certifications (AWS) 3. Culture of innovation and technology in the real estate and banking sectors At Blackcore, we are a leading technology company serving the real estate sector, developing innovative SaaS solutions that optimize the real estate credit process. We are currently seeking a PHP DEVELOPER AND CUSTOMER SUPPORT specialist with a Bachelor’s degree or higher in Systems, Computer Science, Computing, or Software Development. Are you ready to apply? Requirements: * Education: Bachelor’s degree in Computer Science, Systems Engineering, or related field. * Minimum 2 years of verifiable professional experience. * Experience providing end-user support at all levels. Additional Requirements: * English (technical reading and basic communication). * Intermediate proficiency with Microsoft tools (Excel, Word, Outlook). * Knowledge of user interface (UI) design for mobile and web applications. * PHP programming. * MySQL database management (queries, joins, basic optimization). * CodeIgniter framework experience is desirable. Responsibilities: * On-site and remote user advisory support. * Help desk operations and issue resolution. * Registering, addressing, and reporting observations and incidents. * Analyzing incidents and requirements. * Following up on user-generated reports. * Assisting with service operation and usage. * Managing service tickets. * Conducting monitoring activities and managing improvements to developments. * Adhering to specific customer service standards. * Contributing to best practices in technical support processes. Benefits: * Competitive salary * Opportunity for learning and growth within a company rapidly expanding across LATAM. * Access to specialized training and certifications (AWS). * Culture of innovation and technology in the real estate and banking sectors. * Job stability and professional work environment. * Statutory benefits. * Grocery vouchers. * Excellent work environment. * Continuous training and development. This position is 100% on-site. Are you interested? Are you interested? Apply now by submitting your CV and join the Blackcore team.