




Summary: As a Field Service Technician, you will ensure systems operate at peak performance by leading installations, troubleshooting complex equipment, and providing crucial customer support. Highlights: 1. Lead complex system installations and commissioning projects 2. Expertise in troubleshooting mechanical and electrical systems 3. Primary on-site technical contact, providing customer consultation * Key Responsibilities As a Field Service Technician, you will ensure that our systems operate at peak performance while maximizing customer uptime.* Installation \& Commissioning: Lead the installation and commissioning of new systems (projects typically ranging from a few days up to 4 weeks), ensuring delivery within the agreed scope, schedule, and budget. * Advanced System Expertise: Install, troubleshoot, and repair complex mechanical equipment, including hydraulic systems (up to 3,000 psi) and ultra\-high\-pressure fluid systems (up to 120,000 psi). Work with intensifiers, variable pumps, filtration systems, and related mechanical assemblies. * Controls \& Electrical Support: Diagnose and repair mechanical\-electrical systems, including electrical components ranging from 24VDC to 480VAC, as well as control systems such as PLC, HMI, and SCADA (e.g., RS Logix5000 / ControlLogix). * Preventive \& Emergency Maintenance: Perform scheduled preventive maintenance (PMs) and respond effectively to emergency or unplanned service calls to minimize customer downtime. * Documentation \& Reporting: Prepare and submit accurate inspection reports, service reports, time sheets, and expense reports in a timely manner. * Customer \& Team Interaction: Serve as the primary on\-site technical contact, providing clear communication, technical consultation, and quality reviews for customers. Collaborate closely with internal engineering and project management teams to resolve complex Basic Qualifications* Technical Background: We are open to professionals with experience in: + Mechanical trade (master or advanced level) + Mechanical, electrical, or mechanical\-electrical systems + Mechanical equipment maintenance and repair + Hydraulic systems * Industry Knowledge: Experience with High Pressure Processing (HPP) systems is desirable, but not required. HPP is a highly specialized field, and structured training will be provided. * Experience: Experience as a Field Service Technician is preferred, particularly with high\-value, complex capital equipment. * Education: Associate of Science (AS), Associate of Applied Science (AAS), or an equivalent combination of education and hands\-on experience. * Location: Remote position based in Mexico — preferably Puebla, though candidates may live anywhere in Mexico, provided they are located near an airport to support frequent travel. * Travel: Approximately 90% travel, both domestic and international, with assignments lasting up to 6 consecutive weeks. * Availability: High availability for frequent and extended travel is required. * Driver’s License: Must hold a valid driver’s license and be able to operate a vehicle. * English Level: High proficiency in English (spoken and written) is desirable. * Technical Skills: + Ability to read and interpret electrical and mechanical CAD drawings, P\&IDs, flow diagrams, and hydraulic schematics. + Ability to read and interpret PLC ladder logic is a strong plus. + Experience using precision measurement tools. * Industry Experience: Previous experience in a food processing or industrial manufacturing environment is desirable. * Soft Skills: Proactive, self\-driven, able to work independently, meet deadlines, and communicate clearly with customers and internal teams. * Nice to Have: U.S. Visa. \#LI\-DG1


