BUSINESS ADVISOR

Description

Position Summary: We are seeking a professional to manage and recover credits, ensuring portfolio quality and maintaining customer satisfaction through high-quality service. Key Highlights: 1. Manage credit disbursement and renewal 2. Ensure portfolio quality with low delinquency 3. Provide high-quality service to customers With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 33,000\+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Key Responsibilities: * Meet monthly new credit disbursement targets according to assigned level (Junior, Senior, Master). * Maintain strict control over monthly renewals as part of delivering excellent service to our customers. * Enforce credit policies in accordance with the methodology applied in the region where services are provided. * Recover loans while ensuring portfolio quality with less than 3\.0% PAR \>30 days, per month-end portfolio report. * Follow up on protocols defined for each credit stage. * Conduct group visits punctually according to repayment frequency (weekly, biweekly, semi-monthly, or monthly). * Ensure customer retention within VFM by delivering high-quality service. * Immediately follow up on delinquency starting from the first day of delay, ensuring payment to the group reference at institutions designated by the company. * Adhere to fraud-related policies and procedures established by the institution for each customer. * Fulfill the organization’s mission, vision, core values, and social impact objectives. * Participate in emergency training programs, drills, and activities held in locations affected by adverse events, disasters, emergencies, or incidents. Applicant Types Accepted: Local Applicants Only