**WHOLESALE IMPORTER OF STATIONERY, JEWELRY, BEAUTY, AND TOYS PRODUCTS IS SEEKING YOUR TALENT TO WORK IN THE HISTORIC CENTER ZONE OF CDMX.** **WE ARE LOOKING FOR: TECHNICAL SUPPORT** The Technical Support Specialist is responsible for ensuring the proper functioning of the company’s systems, performing preventive and corrective actions at both software and hardware levels for computer systems, video surveillance systems, and point-of-sale terminals. **Responsibilities:** * Cleaning and maintenance of computer equipment * Preventive and corrective maintenance * Installation of Windows 11 and Windows Server 2022 operating systems * Installation of software and applications * Disk cloning and backup copies * Installation of IP and analog video surveillance systems (cabling, DVR/NVR installation, dome and bullet cameras) * Camera cleaning, camera positioning review, focusing * Remote DVR connection, configuration, video recording downloads * Structured network installation (switches, patch panels, cabling, nodes, conduits, raceways, grilles) * Remote and on-site technical support * Installation of local and network printers * Inventory assistance * Inventory control of computer equipment and mobile devices * Software license inventory control * Creation of user manuals for computer equipment operation * Intermediate/advanced proficiency in Office Suite (Word, Excel, PowerPoint, Outlook) * Basic knowledge of databases * Basic/intermediate knowledge of ERP systems * Intermediate/advanced knowledge of LAN/WLAN networks (protocols, security, configuration) * Provide support to the company’s 6 branches, all located in the HISTORIC CENTER zone * Visit the Main Warehouse * Travel to PUEBLA for support at two branches; travel expenses covered—occasional trips as operations require. * **Knowledge and Skills** * Equipment diagnosis and repair * Use of networking installation tools (crimping tools, cable testers, drills, grinders, etc.) * Windows operating systems (Linux desirable) * Intermediate WordPress knowledge desirable **Competencies:** * Assertive communication * Service-oriented attitude * Problem-solving * Information analysis * Self-taught * Proactive **We Offer:** Monthly Net Salary: $12,000.00 to $15,000.00 depending on experience; biweekly payment via BANAMEX payroll. + Statutory Benefits + Career Growth. **Our headquarters are located near METRO PINO SUAREZ or ZOCALO.** If interested, please send your updated CV through this channel. * Must possess valid basic documentation.