*This vacancy is from the Talenteca.com job board* ### **Vacancy at GRUPO CASTILLO in Coyoacán, Mexico City** **IMPORTANT: LEADING FINANCIAL PRODUCTS COMPANY IS SEEKING:** **COLLECTIONS OFFICER – IMMEDIATE HIRING** **REQUIREMENTS:** Education: High school diploma **(Certification mandatory)** Minimum 3 months’ experience in telephone collections Highly flexible availability for work hours **RESPONSIBILITIES:** Account recovery Making calls and following up with clients whose payments are overdue Addressing clients’ needs or concerns Providing clear and complete information about products and services Offering appropriate solutions tailored to each client **CORE COMPETENCIES:** Strong verbal communication skills Respectful Organized Responsible Punctual **WORK LOCATION: Av. Insurgentes Sur, Cuauhtémoc, Mexico City (Near Insurgentes Metro Station)** **WORK SCHEDULE: Monday through Sunday** **(One rotating day off per week) / Must have high flexibility to rotate shifts** **Morning shift: Monday to Friday, 8:00 AM to 2:30 PM** **Afternoon shift: Monday to Friday, 2:30 PM to 9:00 PM** **Saturday: 8:00 AM to 6:00 PM** **Sunday: 9:00 AM to 4:00 PM** **WE OFFER:** Monthly base salary Performance-based bonus Guaranteed bonus of $4,400 for the first 45 days Statutory and above-statutory benefits: Life insurance Major medical expense insurance Vacation premium Year-end bonus (aguinaldo) Paid vacation days Paid training Additional benefits Direct and immediate hiring **Interested candidates please apply via this channel.** **Desired education level:** Upper secondary education **Desired experience level:** Entry-level **Departmental function:** Customer service **Industry:** Call Centers / Telemarketing **Skills:** * Telephone collections * Call center *This vacancy is from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=693c8e433200003700a9ccf7&source=indeed*