Night Shift Mobile Services Coordinator **Department:** Operations / MOVICARE Mobile Services **Branch:** Head Office **Schedule:** Monday to Saturday, from 21:00 to 07:00 hours **Job Objective** Coordinate, supervise, and execute mobile services during the night shift, ensuring proper handling of sample collection, specimen pickups, emergencies, and patient transfers, as well as providing administrative support (data entry, billing, and quotation issuance) to guarantee comprehensive, timely, and high-quality service. **Main Responsibilities** * Coordinate and assign scheduled mobile sample collection and specimen pickup services for the shift. * Monitor scheduled services and respond to messages through official communication channels. * Address urgent and emergency requests, accompanying patients via ambulance or specimen pickup when any area is understaffed. * Enter test orders into the system, bill patients, and issue quotations, ensuring data accuracy. * Coordinate and record requested patient transfers, guaranteeing patient safety. * Provide operational support during critical situations or staff shortages in any department. * Prepare shift reports (services performed, emergencies handled, incidents, and cash movements). * Maintain effective communication with unit supervisors and administrative departments. * Comply with safety protocols, patient care standards, and internal regulations. **Requirements** * Education: Technical degree in Emergency Medical Services, Paramedicine, Nursing, or related field (preferred but not mandatory). Experience: * Coordination of services or direct patient care. * Experience in cash handling (billing) and medical test quotation is preferred. Knowledge: * Basic pre-hospital care and patient transfer assistance (preferred). * Basic laboratory/imaging and mobile services processes. * Proficiency in scheduling, data entry, and billing systems. Skills: * Organization and planning. * Ability to respond effectively in emergencies. * Clear and empathetic communication. * Direct interaction with patients and clients. **Personal Competencies** * Proactivity and accountability. * Results- and service-oriented mindset. * Teamwork and collaboration. * Problem-solving under pressure. * Commitment to patient quality and safety. **We Offer** * Competitive salary commensurate with the position. * Job stability. * Initial and ongoing training on patient care protocols, billing, and quotation procedures. * Opportunities for career growth within the organization. Employment Type: Full-time, Indefinite-term contract Salary: $10,046.52 – $12,295.68 per month Benefits: * Salary increases * Savings fund * Employee discount * Gym discount * Discounts and preferential pricing * Paternity leave exceeding statutory requirements * Company parking * Free parking * Flexible working hours * Option for indefinite-term contract * Cafeteria service * Gym service * Company phone Work Location: On-site employment