Summary: The Operations Specialist facilitates Time Critical and Expedited shipments, ensuring accurate documentation and customer communication from booking to delivery. Highlights: 1. Facilitate Time Critical and Expedited shipments for diverse industries 2. Communicate with carriers and agents regarding shipment status and handling 3. Build relationships with customers and service providers CNW – Courier Network is the leading logistics solutions provider, specializes in delivering customized Time Critical, Expedited shipments for the Aerospace, Life Sciences, Automotive, and Semiconductors industries. With CNW offices in strategic locations in the US, APAC, EMEA, and local logistics partners, CNW can provide the fastest and most reliable courier services from anywhere to anywhere in the world. Position Summary The Operations Specialists facilitate Expedited and Next Flight Out (NFO) shipments via air and domestic transport. The Logistics Operative is responsible for receiving shipping instructions and following customer\-specific guidelines in the preparation and transmission of export, import, and domestic transactions. This includes processes from booking through the confirmation of shipping. Essential Duties and Responsibilities during all phases of the shipping process. * Communicate with carriers and origin and destination location agents regarding shipment status, special handling and delivery processes. * Monitor and manage shipments until completion. Keep customers appraised to the export/import/and domestic details of transactions in accordance with SOP’s. * Ensure accuracy and completeness of documentation. * Build relationships with customers, offices, overseas and domestic agents and service providers * Review standard operating procedures to ensure compliance, TSA and Ace Quality Assurance Standards. * May be responsible for special shipments involving perishables (medicines and samples) and/or oversee special accounts. Education and Experience * Bachelor's degree from a recognized University is required. * Prior work experience in air freight, logistics, or freight forwarding industry is preferred but, not necessary. * Basic to intermediate experience using Windows operating system and Microsoft software applications is required * Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people. * Must have strong organizational and time management skills. * Ability to read, analyze and interpret verbal and written requests and directions. Must have the ability to compose letters, memos, emails and other written documentation clearly and concisely. Can present oneself in a highly cooperative and professional manner when meeting both internal and external customers and vendors face to face. The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required. **Core Competencies and Values** * Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. * Demonstrates ability to comply with CNW’s Core Competencies: Accountability \& Responsibility, Collaboration \& Teamwork, Communication, Customer Focus, Problem Solving \& Decision Making. * Flexibility: we are running a 24/7/365 shift base operations and looking for employees that are flexible with scheduling. All candidates must be able to work any day of the year (including weekends and holidays) Available and willing to work any of the shifts below: * **Morning, Mid\-day, Evening, Weekends, and Holidays** Benefits: * CNW offers a generous and competitive Salary, private health insurance, and discretionary bonuses. Job Type: Full\-time Pay: From $25,000\.00 per month Ability to commute/relocate: * Guadalajara, Jal.: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): * What is your salary requirement? Education: * Bachelor's (Required) Experience: * Logistics: 1 year (Preferred) Language: * Spanish (Required) * English (Required) Work Location: In person