Customer Service and Collections Executive - Full-time

Description

Position Summary: We are seeking a Customer Service, Collections, and Payment Follow-up Executive with cash-handling experience, outstanding service attitude, communication skills, and customer orientation to recover customers and guide them through their payment process. Key Highlights: 1. Customer recovery and guidance through the payment process. 2. Personalized assistance and resolution of inquiries. 3. Excellent work environment. We are looking for a Customer Service, Collections, and Payment Follow-up Executive with point-of-sale cash-handling experience, excellent service attitude, communication skills, and customer orientation. Requirements: 1 year of preventive collections experience Incomplete or ongoing bachelor's degree in Accounting or Administration Excellent verbal fluency and communication skills Basic computer proficiency Service-oriented attitude and customer focus Organization, responsibility, and follow-up capability Main Responsibilities Perform collections activities (customer recovery) Guide customers step-by-step through their payment process Record payments on the platform and handle cash at the point of sale Resolve inquiries and provide personalized assistance regarding our services Maintain clear and professional communication at all times We Offer Monthly salary ranging from $12,000 to $16,000, depending on qualifications Statutory benefits Excellent work environment Full-time schedule On-site – Central Zone, Temamatla, State of Mexico -Requirements- Minimum education: Upper secondary education - Professional Education T 1 year of experience Age: between 25 and 45 years Knowledge: Accounting administration, Cash handling, Collections management Keywords: executive, management, government, regency, executive, managing, executive, care, collection, payment, collection