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Help Desk - Team Leader64346497758594120
Indeed
Help Desk - Team Leader
**Do you like challenges? Do you have experience in data backup systems? Are you good with methodologies that enable adaptability?** We are looking for a **Help Desk \- Team Leader** Contact **WhatsApp: 55 7905 7946** **On-site job in CDMX \- Polanco** This professional is responsible for managing and overseeing the Help Desk team, guiding and promoting proper assurance of SLAs and KPIs for each client, channeling, managing, tracking tickets and/or resolving those within the scope of support, as well as ensuring specialists meet required service commitments and follow-up. **Main Responsibilities** \- Manages customer satisfaction and customer retention by improving the team's customer service. \- Manages the team's achievement of client SLAs. \- Provides customers with expert advice and input. \- Effectively manages compliments and complaints. \- Communicates operational issues and relevant business information to the team. \- Facilitates change implementation through support and execution of change initiatives. \- Daily planning of help desk staff capacity, scheduling, coordination of activities and resources. \- Facilitates clear understanding of individual responsibilities; assigns work to individuals and sets priorities (day-to-day). * **Education** Bachelor's degree or Engineering in Computer Systems, Informatics or related field * **Knowledge** \- Operating Systems such as Solaris, Linux and UNIX \- Virtualization schemes. \- Hardware processing support and maintenance. **English language proficiency is a significant advantage.** **Key Skills** \- Learning ability \- Teamwork \- Analytical thinking \- Effective verbal and written communication. \- Responsiveness \- Attention to detail \- Technical language. Job type: Full-time, Indefinite duration Salary: $16,000\.00 \- $22,000\.00 per month
Av. Escuinapa 383, Pedregal de Santo Domingo, Coyoacán, 04369 Ciudad de México, CDMX, Mexico
MXN 16,000-22,000/year
Senior Assistant Manager – Deodorants North America64326682604546121
Indeed
Senior Assistant Manager – Deodorants North America
**JOB PURPOSE** The Deodorants category is a cornerstone of the Unilever Personal Care Business Group and currently stands as the fastest\-growing category within Unilever. It includes some of the company’s most iconic brands: Degree, Dove, DMC and Axe. As the global market leader in Deodorants, Unilever is committed to shaping the future of the category. Aerosol technology deployment is central to our innovation strategy, serving as critical levers for competitive advantage and value creation. North America is the world’s biggest, most competitive, and dynamic market for the Deodorants Category; this role is key to regain market leadership and drive market making innovations. You’ll be part of a team that believes in doing work that matters — for people and the planet. Because here, we don’t just hire for jobs. We invite you to be part of something bigger. **KEY RESPONSIBILITIES** * Support the North America DEO team by being the key formula and processing contact for aerosol formats produced both at Unilever facilities and collaborative manufacturers. * Deployment of innovations for all aerosol portfolio within UL and CMs for Deos NA. * Support the 5S \& Resilience programmes to ensure continuous improvement, costs and security of supply. * Deployment of digital solutions to improve efficiency within Deos Formulation and processing team in partnership with digital experts. * Develop best practices in Aerosol formulations \& implement across the US team to drive continuous improvement \& functional excellence. * Local budget and CAPEX management for R\&D Deos NA in Mx * Key member of the Deos R\&D team. **REQUIRED QUALIFICATIONS** * Science or Engineering related qualification and/or relevant experience within R\&D, Processing or Packaging. * Relevant work experience managing complex projects. * Results oriented. * Good understanding of Innovation process. * Intermediate / Advanced English is a must **PREFERRED QUALIFICATIONS** * Formula development experience * Good understanding of FDA requirements (OTC products) * Stability Program knowledge for USA. Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
WQ82+M2 Colonia Nueva Santa María, Mor., Mexico
Negotiable Salary
Sales Leader (Department Store)64275342934017122
Indeed
Sales Leader (Department Store)
**HAVE YOU MANAGED STAFF IN BOTH SPORTS AND URBAN STORES?** **THIS IS YOUR OPPORTUNITY!** The prestigious brand **REEBOK** is currently seeking a **TEAM LEADER** to manage the sales staff at the important **Outlet Cuernavaca** location. Do you have experience managing personnel and enjoy monitoring your sales team within a collaborative environment? This is the perfect opportunity for you—apply with us today. **Requirements for the position:** * Education: Completed high school diploma (verifiable) * Minimum of 1 year of experience in a similar role (sports stores, personnel management, etc.) * Knowledge of SALES processes and MENTORING to continuously improve floor staff performance (Sales Partners) * Training and ongoing supervision of personnel * Constant guidance on overall performance and management of employee performance metrics (KPIs, completed sales comparisons, and staff attendance) * MANDATORY KNOWLEDGE OF KPIs AND VISUAL MERCHANDISING * Availability to commute to the work location **We offer:** * Opportunity to join one of the best brands * Biweekly salary * Statutory and additional benefits (from day one) * Direct employment contract with the company * Life insurance * Major medical expense insurance * Savings fund * Ongoing training * 30 days of Christmas bonus * Grocery vouchers * Bonuses * And more! For more information call 5664//2102 61 Job type: Permanent position Salary: $13,000.00 - $15,000.00 per month Benefits: * Savings fund * Free uniforms * Grocery vouchers Workplace: On-site job
C. Jacarandas 103-PB-110, Ricardo Flores Magon, 62376 Cuernavaca, Mor., Mexico
MXN 13,000-15,000/year
AWS Engineer64147357300611123
Indeed
AWS Engineer
**AWS Infrastructure Engineer** **Position Objective:** Manage and ensure the optimal performance of the **IT infrastructure area**, including servers, databases, and cloud services, guaranteeing the availability, security, and efficiency of technological processes. **Main Responsibilities** * **AWS Console Management:** Configuration and management of resources in **AWS** such as **VPC, EC2, Lambda, API Gateway, ECS, CloudFormation, Route 53, RDS, IAM, CloudFront, Redshift, CloudWatch, S3, and CodeCommit**. * **Operating Systems and Cloud Infrastructure Management:** Maintenance and optimization of **Linux and Windows** environments, ensuring their availability and performance. * **Monitoring and Security:** Implementation and management of monitoring tools to ensure **security, stability, and efficiency** of the cloud infrastructure. * **Technical Support:** Handling and resolution of incidents related to IT infrastructure. * **Automation:** Development of scripts and use of tools to **automate operational processes**, optimize resources, and improve overall team efficiency. **Technical Skills** * **Database administration**: *Oracle, MySQL, PL/SQL*. * Knowledge of **Java and Python development** (desirable). * Familiarity with **agile methodologies**, preferably **Scrum**. **Requirements** * **Education:** Bachelor's or Engineering degree in Computer Science, Computing, IT, or related field. * **Experience:** Minimum of **2 years** as an AWS Infrastructure Engineer or in similar roles (Monitoring Engineer, Infrastructure Lead). **We Offer** * **On-site** work mode. * **Professional growth** within the organization. * **Additional benefits (SGMM)**. * **2-hour lunch break.** * **Indefinite contract.** **Apply** by sending your CV through this channel or via WhatsApp to **5516404825** with the subject: *"Application for AWS Infrastructure Engineer"*. Job type: Full-time Salary: $25,000.00 - $30,000.00 per month Benefits: * Major medical expense insurance Work location: On-site employment
Pico de Camarmeña 4, Jardines en la Montaña, Tlalpan, 14210 Ciudad de México, CDMX, Mexico
MXN 25,000-30,000/year
Java Technical Leader63840269456257124
Indeed
Java Technical Leader
We are seeking a Java Technical Leader to join our team at STARA ACCIONES INTEGRALES. At STARA ACCIONES INTEGRALES, we take pride in offering professional development opportunities and contributing to our clients' success through innovative technological solutions. As a Java Technical Leader, you will be responsible for leading and overseeing software development projects, ensuring the delivery of high-quality and efficient solutions. Your role will involve collaborating with multidisciplinary teams to define technical specifications, supervise software development, and ensure projects are completed within established timelines and budgets. Additionally, you will serve as the main point of contact for development teams, providing technical guidance and resolving complex issues. **Key Requirements:** Proven experience in Java development and related technologies. Professionalism in technical leadership and project management. Effective communication skills and the ability to work collaboratively in a team. Advanced knowledge of software architecture and system design. Experience with agile methodologies and agile project management. We offer a dynamic and challenging work environment where your contributions will be valued and your professional growth supported. If you have a meticulous approach and a passion for software development, STARA ACCIONES INTEGRALES is the ideal place for you. Join us and contribute to excellence in technological development.
Av. Escuinapa 383, Pedregal de Santo Domingo, Coyoacán, 04369 Ciudad de México, CDMX, Mexico
Negotiable Salary
Tech Lead63840268998531125
Indeed
Tech Lead
We are looking for a Tech Lead passionate about technological innovation, with experience in software development and team leadership. We want someone who can define the technical vision, support the team in decision-making, and ensure high-quality deliveries in every project. **Main responsibilities:** * Lead a development team ensuring application quality. * Design **architecture and UML diagrams** to guide the team. * Refine and analyze **user stories**, ensuring timely delivery. * Provide **technical support** to solve problems and define strategies. * Monitor sprint progress and project objectives. * Design **scalable, secure, and efficient technical solutions**. * Offer technical mentorship and training to developers. **Requirements:** * **Bachelor’s degree or Engineering** in Technology-related fields. * **3 to 5 years** of development experience (Java, Python, Node.js). * Knowledge of **architecture and AWS**. * Databases: **Oracle, MongoDB, Firebase**. * Experience in **project management** and team leadership. * Proficiency with tools: **Jira, Office/Google Suite**. * Agile methodologies: **Scrum, PMI**. * Intermediate English proficiency. Job type: Permanent position Salary: $40,000.00 - $45,000.00 per month Work location: On-site
Magisterio Nacional 161, Tlalpan Centro II, Tlalpan, 14000 Ciudad de México, CDMX, Mexico
MXN 40,000-45,000/year
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