Job Summary: We are seeking an operations manager to lead, structure, and optimize the overall operation of a café, ensuring profitability, standardization, and team growth. Key Highlights: 1. Real growth opportunity 2. Ongoing training 3. Professional environment and continuous improvement MAKALÁ INK STUDIO, We are looking for an operations manager to develop a café within our gallery. Schedule: Monday to Saturday **9:00 am to 6:00 pm** Sunday **9:00 am to 4:00 pm** (Weekday day off) **Job Objective** Lead, structure, and optimize the overall operation of a specialty beverage-focused café—including frappés, smoothies, and a strategic food line. We seek a candidate with administrative mindset and operational leadership skills, capable of ensuring profitability, standardization, and team growth as the unit evolves. Required Profile \- Bachelor’s degree in Business Administration, Gastronomy, Business Management, or related field. \- Minimum 2 years’ experience as manager or supervisor in a café, restaurant, or similar business. \- Focus on operational and administrative control. \- Inventory, cost, and shrinkage management. \- Experience leading and training teams. \- POS system proficiency (SoftRestaurant, TALOS, or similar). \- Cash handling, cash drops, and cash reconciliations. \- Ability to analyze performance indicators. \- Excellent appearance and professional attitude. \- Organized, structured, and solution-oriented. \- Preference for candidates residing within a maximum 25-minute commute from the location. **Responsibilities** **Operations:** \- Store opening and closing. \- Supervision of coffee bar and beverage preparation. \- Supervision of food line. \- Ensure quality, presentation, and service speed. \- Supervise order and cleanliness. \- Ensure equipment functionality. **Administration:** \- Inventory, purchasing, and supplier control. \- Shrinkage and cost control. \- Cash drops and cash reconciliations. \- Shift scheduling. \- Weekly and monthly reporting. \- KPI tracking (sales, average ticket, costs, productivity). **Leadership:** \- Daily team briefings. \- Training and process standardization. \- Development of premium service culture. \- Performance evaluations. **Performance Indicators** \- Achievement of monthly sales target. \- Cost and shrinkage control. \- Average ticket. \- Customer satisfaction level. \- Operational organization and discipline. **We Offer** \- Competitive base salary (based on experience). \- Bonuses for goal achievement. \- Real growth opportunity. \- Ongoing training. \- Professional environment. \- Complimentary house beverages. \- Statutory benefits. \- Focus on continuous improvement. \- High standards of quality. \- Ability to train and lead a team. \- Medium-term growth vision. Employment type: Full-time Salary: $12,000.00 \- $18,000.00 per month Benefits: * Employee discount * Company parking * Additional vacation days or paid leave Workplace: On-site employment