Job Summary: We are seeking a proactive, results-oriented IT and Network Support Technician to perform equipment maintenance, user support, CCTV installation, and network administration. Key Highlights: 1. Dynamic role in maintenance, IT support, CCTV, and networking 2. Opportunity for professional growth and continuous training 3. Excellent work environment and problem-solving focus A growing company is looking for a **Proactive, Results-Oriented IT and Network Support Technician** to join our Technology team. You will be responsible for equipment maintenance, user support, CCTV installation, and basic network administration, ensuring operational continuity across our branches. We seek a service-oriented individual with technical diagnostic capability and willingness to travel occasionally. **Main Responsibilities** **Physical Maintenance** * Cleaning, diagnostics, and preventive/corrective repair of computers and printers. **CCTV** * Installation, cable termination, and configuration of cameras (Hikvision, Hilook, Epcom). * Basic DVR/NVR configuration and monitoring. **Networking** * Structured cabling. * Node configuration. * Connectivity and WiFi network support. **Help Desk** * Handling reports via ticketing system. * On-site and remote support, meeting response time requirements (SLAs). **Software** * Basic Windows support. * Printer installation and configuration. * Office suite installation. * Basic ERP support (preferred). **Administrative** * Administrative support for the IT department. * Equipment inventory control and incident tracking. **Requirements** * Technical degree in Systems, Computer Science, or related field (completed or incomplete). * Minimum 1–2 years’ experience in technical support or installations. * Knowledge of networking tools and hardware diagnostics. * Experience configuring surveillance cameras. * Valid driver’s license (company vehicle provided for travel). * Willingness to travel occasionally to branches (León, Vallarta, and Aguascalientes). **Desired Competencies** * Service-oriented attitude. * Teamwork. * Organization and responsibility. * Problem-solving focus. * Sense of urgency. **We Offer** * Competitive salary (based on experience). * Benefits exceeding statutory requirements. * Job stability. * Professional growth. * Excellent work environment. * Savings fund. * Punctuality bonus. * Attendance bonus. * Grocery vouchers. * Continuous training. * Complimentary uniforms. * On-site gym. Employment Type: Full-time, Indefinite-term Salary: $10,000.00 – $12,000.00 per month Benefits: * Salary increases. * Option for indefinite-term contract. * Major medical expense insurance. * Life insurance. * Discounted cafeteria service. * Complimentary uniforms. * Grocery vouchers. Work Location: On-site employment