Important company dedicated to the manufacturing of orthopedic insoles, due to growth, is seeking: **TEAM LEADER - CUSTOMER SERVICE AND ORDERS:** **Profile:** * Education in Business Administration, Marketing, or related field (completed or incomplete) * Minimum 2 years of experience as a team leader in roles such as Team Leader, Supervisor, Coordinator within customer service, call center, or logistics companies (mandatory) * Strong communication skills and leadership ability * Enjoy customer interaction **Activities / Responsibilities:** * Coordinate the customer service / order processing team * Team strategies * Activity supervision * Training * Route review and logistics * Implementation and achievement of KPIs * Resolution of customer issues * Address internal problems * Implementation and monitoring of processes and procedures * Incident management **We Offer:** * Base salary according to experience * Statutory benefits * Monthly bonus * Punctual payments * Growth opportunities Job type: Full-time Salary: $9,000.00 - $15,000.00 per month Benefits: * Option for indefinite contract Work location: On-site employment