A leading company in the communications sector is seeking a **CALL CENTER SUPERVISOR (SALES)** due to growth. **Requirements:** * 3 years of experience as a call center supervisor * In-depth knowledge of products and services under responsibility * Teamwork * KPI management * Partial or completed bachelor's degree **RESPONSIBILITIES:** * Staff review, daily work planning, report handling, and monitoring of monthly SALES plans * Follow-up on reports * Management of call center operational staff * Problem resolution * Setting sales goals and targets * Achievement of target metrics and indicators * Support and train the work team **SKILLS:** * Leadership * Assertive communication * Customer orientation * Sales skills **WE OFFER:** * Monthly base salary * Monthly productivity bonus * Opportunities for professional growth and development Job type: Part-time / Full-time Work location: ON-SITE, CUERNAVACA, MORELOS (Between Av. Rio Mayo and Teopanzolco). **Please apply through this platform** Job type: Full-time Salary: $12,000.00 - $16,000.00 per month Work location: On-site job