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Location:
Progreso
Category:
Supervisors/Team Leaders

Indeed
Call Center Supervisor
A leading company in the communications sector is seeking a **CALL CENTER SUPERVISOR (SALES)** due to growth.
**Requirements:**
* 3 years of experience as a call center supervisor
* In-depth knowledge of products and services under responsibility
* Teamwork
* KPI management
* Partial or completed bachelor's degree
**RESPONSIBILITIES:**
* Staff review, daily work planning, report handling, and monitoring of monthly SALES plans
* Follow-up on reports
* Management of call center operational staff
* Problem resolution
* Setting sales goals and targets
* Achievement of target metrics and indicators
* Support and train the work team
**SKILLS:**
* Leadership
* Assertive communication
* Customer orientation
* Sales skills
**WE OFFER:**
* Monthly base salary
* Monthly productivity bonus
* Opportunities for professional growth and development
Job type: Part-time / Full-time
Work location: ON-SITE, CUERNAVACA, MORELOS (Between Av. Rio Mayo and Teopanzolco).
**Please apply through this platform**
Job type: Full-time
Salary: $12,000.00 - $16,000.00 per month
Work location: On-site job

WQ82+M2 Colonia Nueva Santa María, Mor., Mexico
MXN 12,000-16,000/year

Indeed
Commercial Supervisor - Financial Sector Sales Call Center
**We're looking for our next CRACK in commercial leadership!**
**We are hiring a Commercial Supervisor for Call Center - Sales**
Do you have experience in call centers, managing operational teams, and know how to handle day-to-day issues?
This is your opportunity to join a dynamic company focused on results with great growth potential.
**What will you do in this role?**
You will be key in inspiring, guiding, and ensuring the performance of a high-impact sales team, focusing on goals, operational quality, and continuous training.
**What do we offer?**
* Base salary: **$25,000 gross**
* Attractive **commission scheme**
* **Standard and superior benefits**
* Direct hiring by the company
* Courses and certifications in leadership, coaching, and sales
* Career development and professional growth plan
* Client integration and brand strengthening
**Main Responsibilities:**
* Generate clear and actionable reports for management.
* Implement team motivation and engagement activities.
* Ensure compliance with internal policies and sales targets.
* Coordinate and deliver training sessions on sales and financial products.
* Supervise daily achievement of individual and team goals.
* Guarantee proper use and updating of the CRM.
* Accompany the team in commercial coaching sessions.
* Monitor service quality (calls and other channels).
**What are we looking for?**
* Completed bachelor's degree or in final semesters (Business, Administration, Economics, Marketing, etc.).
* Experience leading **sales teams** in **finance, fintech, or banking**.
* Advanced **Excel skills** (pivot tables).
* Knowledge and experience using CRM systems.
* Analytical ability, leadership, and assertive communication.
* Strong results orientation and ability to work under pressure.
* Suitable credit history
* Schedule: Monday to Friday from 8 AM to 5 PM and Saturdays
* Location: Tlalpan, 5 minutes from Parque Six Flags
Job type: Full-time, Indefinite duration
Salary: From $25,000.00 per month
Benefits:
* Life insurance
Application questions:
* How many people have you supervised in a sales call center?
* How far away do you live from Six Flags park?
* Do you consider that you have a good credit history?
Workplace: On-site job

Magisterio Nacional 161, Tlalpan Centro II, Tlalpan, 14000 Ciudad de México, CDMX, Mexico
MXN 25,000/year

Indeed
Call Center Executive
Customer Service Representative
**Boost your career at a solid company with great benefits!**
We are looking for individuals with a **service-oriented attitude, empathy, and proactivity** to join our **dynamic customer service team**.
### **Main Responsibilities**
* Provide professional and empathetic telephone support.
* Resolve inquiries and requests during the **first contact**, ensuring high service quality.
* Offer clear and effective solutions for an **excellent customer experience**.
* Escalate special cases to supervisors, ensuring **complete case management**.
### **✅ Requirements**
* Minimum of **6 months of experience in a Call Center – Customer Service**.
* **Completed high school diploma with certificate** (mandatory).
* Proficiency in **PC and digital tools**.
* Availability for **shifts from 7am to 11pm**.
### **Benefits**
* **Fixed monthly salary:** $9,528\.
* **100% paid training** from day one.
* **Benefits exceeding legal requirements**:
* Grocery vouchers
* Savings fund
* 30 days of Christmas bonus
* 20 days of vacation
* **Access to an exclusive sports club** (gym, semi-Olympic pool, courts, and recreational classes).
* **Professional growth plan** within a stable company.
* **Direct employment contract** and **two days off per week**.
### **Join our team**
Here you will find a **dynamic, stable** work environment with **real development opportunities**.
**Apply now and take the next step in your career!**
Inclusive company: we value diversity and **do not discriminate** based on race, religion, sexual orientation, physical condition, health status, pregnancy, or HIV.

Av. Escuinapa 383, Pedregal de Santo Domingo, Coyoacán, 04369 Ciudad de México, CDMX, Mexico
MXN 9,528/month

Indeed
Customer Service Executive | Salary $9,528 + Superior Benefits
Do you want a **stable, well-paid job with unique benefits**?
At **Teknei**, we are looking for people with a service-oriented attitude and empathy to join our customer service team.
✅ What we offer:
* Monthly fixed salary: **$9,528**
* **Benefits exceeding legal requirements**: grocery vouchers, savings fund, 30 days of Christmas bonus, 20 days of vacation
* **Paid training** from day one
* **Exclusive sports club** (gym, semi-Olympic pool, courts, and recreational classes)
* **Professional growth plan** in a solid company
* Direct contract \+ 2 days off
✅ Your responsibilities:
* Provide empathetic and professional phone support
* Resolve inquiries and requests during the first contact
* Offer clear and effective solutions
* Escalate special cases to the supervisor
✅ Requirements:
* Minimum of **6 months of experience in Call Center – Customer Service**
* Completed **high school diploma with certificate**
* Proficiency in PC and digital tools
* Flexible availability
Join Teknei
Inclusive company: We value diversity and do not discriminate based on race, religion, sexual orientation, physical condition, health status, pregnancy, or HIV.
**Apply today and take the next step in your career**.
Job type: Full-time, Indefinite duration
Salary: $9,000\.00 \- $9,500\.00 per month
Benefits:
* Employee discounts
* Gym membership discount
* Option for indefinite contract
* Life insurance
* Gym service
* Additional vacation days or paid leave
* Grocery vouchers
Education:
* High school completed (Desirable)
Experience:
* Customer service: 1 year (Required)
Work location: On-site position

Av. Escuinapa 383, Pedregal de Santo Domingo, Coyoacán, 04369 Ciudad de México, CDMX, Mexico
MXN 9,000-9,500/month

Indeed
Customer Service Executive
### **Customer Service Representative – Boost Your Career!**
Do you want to grow in a **solid company with great benefits**?
At Teknei, we are looking for people with a **service-oriented attitude, empathy, and proactivity** to join our dynamic customer service team.
### **Your responsibilities:**
* Provide professional and empathetic phone support.
* Resolve inquiries and requests on the first contact, ensuring an **excellent customer experience**.
* Offer clear and effective solutions.
* Escalate special cases to the supervisor when necessary.
### **✅ Requirements:**
* Minimum of **6 months of experience in Call Center – Customer Service**.
* **Completed high school diploma** (with certificate).
* Proficiency in PC and digital tools.
* Availability for **shifts**
### **Benefits:**
* Monthly fixed salary: **$9,528**.
* **100% paid training from day one**.
* Benefits exceeding legal requirements:
* Grocery vouchers
* Savings fund
* 30 days of Christmas bonus
* 20 days of vacation
* Access to an **exclusive sports club** (gym, semi-Olympic pool, courts, and recreational classes).
* **Professional growth plan** within a stable company.
* Direct contract and **two days off per week**.
### **Join our team!**
Enjoy a **dynamic, stable work environment with real development opportunities**.
Inclusive company: We value diversity and do not discriminate based on race, religion, sexual orientation, physical condition, health status, pregnancy, or HIV.

Av. Escuinapa 383, Pedregal de Santo Domingo, Coyoacán, 04369 Ciudad de México, CDMX, Mexico
MXN 9,528/month
Indeed
Supervisor Call Center different campaigns
**TOTALPLAY CONTACT CENTER IS HIRING A CALL CENTER SUPERVISOR FOR ATC AND SALES CAMPAIGNS**
**Requirements:**
* Bachelor's degree with 50% of credits completed and verifiable.
* 1 year of experience as a call center supervisor / verifiable.
* Availability of time
**We Offer:**
* Gross monthly salary of $13,500.
* Bonus up to $6,000 based on metrics.
* 8-hour shifts.
* Monday through Sunday.
* 1 day off, rotating between Saturday or Sunday.
* Statutory benefits.
* Life insurance.
* Paid training.
* Medical service.
* Roof garden and cafeteria areas.
**Work Location:**
Rascarrabias 911, Colonia Vértiz Narvarte, 03600, 15 minutes from “Metro Eugenia / Nativitas”
**SEND YOUR RESUME 55 1951 3481 - FERNANDA MORENO**

Magisterio Nacional 161, Tlalpan Centro II, Tlalpan, 14000 Ciudad de México, CDMX, Mexico
MXN 13,500/year
Indeed
Supervisor Call Center diferentes campañas
**TOTALPLAY CONTACT CENTER IS HIRING A CALL CENTER SUPERVISOR FOR ATC AND SALES CAMPAIGNS**
**Requirements:**
* Bachelor's degree with 50% of credits completed, verifiable.
* 1 year of experience as a call center supervisor / verifiable.
* Availability of time
**We Offer:**
* Gross monthly salary of $13,500.
* Bonus up to $6,000 based on metrics.
* 8-hour shifts.
* Monday through Sunday.
* One day off, rotating between Saturday or Sunday.
* Statutory benefits.
* Life insurance.
* Paid training.
* Medical service.
* Roof garden areas and dining room.
**Work Location:**
Rascarrabias 911, Colonia Vértiz Narvarte, 03600, 15 minutes from "Metro Eugenia / Nativitas"
**SEND YOUR RESUME 55 1951 3481 - FERNANDA MORENO**

Magisterio Nacional 161, Tlalpan Centro II, Tlalpan, 14000 Ciudad de México, CDMX, Mexico
MXN 13,500/year
Indeed
Supervisor call center
**Join our Totalplay team as SUPERVISOR for various campaigns**
Location: Col. Narvarte, Benito Juárez, CDMX
Modality: In-person
Schedule: Full time, Monday to Sunday with a weekday day off
**Requirements:**
* Completed or ongoing bachelor's degree with 50% of credits completed (verifiable)
* 1 year of experience as a call center supervisor (verifiable)
Must have flexible availability
*
**We offer:**
* Salary $13,500 gross monthly
* Bonus up to $6,000 based on performance metrics
* Statutory benefits from day one
* Paid training
If you are interested and meet the requirements, send your updated CV to 56 32 38 13 92

Magisterio Nacional 161, Tlalpan Centro II, Tlalpan, 14000 Ciudad de México, CDMX, Mexico
MXN 13,500/year

Indeed
Help Desk Supervisor
SISSA, a leading Mexican company in technology integration, electronic security and cutting-edge automation, is looking for:
**HELP DESK SUPERVISOR**
**Requirements:**
* Bachelor's degree in Administration, Industrial Engineering or related field
* 6 months to 1 year of experience in a similar position
* Experience supervising customer service (call center), phone support
* Intermediate to advanced Excel skills, general Office suite proficiency
* Effective communication and problem-solving skills
* Availability to work rotating shifts
**Responsibilities:**
Ensure active, clear, truthful and timely communication with internal and external clients, as well as with the technical team for incident management, activities and issue resolution through institutional communication channels
* Report incidents to each coordinator
* Report incidents to the help desk coordinator
* Document control of failure incidents and preventive maintenance
* Follow up on client requests
* Direct users to provide telephone assistance
* Manage and track corrective work orders
* OTP filing
* Provide telephone support to internal and external clients
* Receive, route and follow up on client service requests
* Data analysis for reporting
* Update files in Excel and Word
* Issue delivery acknowledgments, scan and file corrective and preventive work orders
* Customer service and support
* Complete area forms and documentation
* Printer operation
**We offer:**
* Base salary
* Statutory benefits
* Free uniforms
* Free cafeteria service
* Growth and development opportunities
If you are interested and meet the profile, apply now!!!! Good luck!!!!
Job type: Full-time
Salary: $14,000.00 - $16,000.00 per month
Benefits:
* Cafeteria service
* Free uniforms
Education:
* Completed bachelor's degree (desirable)
Work location: On-site job
Expected start date: 02/09/2025

MGVP+JR Apancingo, Morelos, Mexico
MXN 14,000-16,000/year

Indeed
Call Center Coordinator with experience in telephone collections
**REQUIREMENTS**
* Bachelor's degree, incomplete degree, or technical career in economic-administrative fields, engineering, sciences, or related areas.
* Minimum of two years of experience in a similar position in a Call Center (collections is essential), managing work teams (verifiable).
* Proficiency in Office software (Intermediate-Advanced level in Excel, Word, and PowerPoint for executive presentations).
* Experience with predictive dialers and digital collection tools. Generally, call center management systems.
* Leadership, coaching, and feedback skills with the work team.
* Effective communication and problem-solving abilities.
* Ability to analyze and synthesize information, identify trends, and make decisions.
* Must live close to the work location (no more than 1 hour and 20 minutes away).
**RESPONSIBILITIES**
* Supervision and coordination of operations for assigned staff within the call center campaign, including supervisors and telephone agents.
* Ensuring achievement of financial and recovery targets assigned to the campaign.
* Monitoring performance metrics and preparing reports to improve team efficiency.
* Defining and implementing collection strategies, as well as creating reports and executive summaries.
* Client meetings and support.
**SCHEDULE**
Monday to Friday: 8:00 AM to 7:00 PM, including break and lunch time.
Saturday: 8:00 AM to 2:30 PM, including break time.
**WE OFFER**
* Monthly income from $15,000.00 to $18,000.00, depending on skills.
* Productivity bonus upon meeting objectives.
* Statutory benefits.
* Life insurance and health plans (dental, nutritional, vision, pet, etc.).
* Parking space.
* Dining facility.

Av. Escuinapa 383, Pedregal de Santo Domingo, Coyoacán, 04369 Ciudad de México, CDMX, Mexico
MXN 15,000-18,000/year
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