**BETTER**; We are a **strategic partner** providing nationwide services in **recruitment, training, development**, and **specialization of human capital** (Sales Force) We are seeking an **Operational Supervisor** to manage the daily operations of our sales staff at point-of-sale locations and remotely monitor operational incidents **K E Y R E S P O N S I B I L I T I E S** · Supervise and monitor the daily operations of operational staff. · Identify, validate, and resolve incidents or issues related to staffing (absences, turnover, staff reports, etc.) · Maintain constant communication with area managers, supervisors, and point-of-sale staff to ensure smooth operational functioning · Ensure achievement of targets set by the bank · Staff roster management, contracts, and personnel files · Request and track final settlement calculations and termination processes · Manage and monitor productivity letters and commitment letters · Track regional targets and submit periodic progress reports · Resolve problems with a strong sense of urgency · Communicate monthly targets to Team Leaders and SWAT Leaders **W H A T W E ’ R E L O O K I N G F O R ?** · Proactivity, stress tolerance, and problem-solving orientation · Effective communication skills · Results-driven mindset · High sense of urgency · Proficiency in Microsoft Office suite (especially Excel) · Flawless execution **O U R O F F E R** · Monthly salary of $12,000.00 net, paid biweekly · Statutory benefits from day one · Paid, ongoing training · Provision of work tools (laptop, corporate mobile network) · Medium-term growth opportunities within the company · Work schedule: Monday to Friday, 9:00 am to 6:00 pm (with one-hour lunch break), and Saturdays, 10:00 am to 2:00 pm **See you at your interview—apply now via this channel or send your CV to: 222 599 7766** Employment type: Full-time Salary: $12,000.00 per month Benefits: * Salary increases * Company parking * Free parking * Flexible working hours * Medical expense insurance * Company phone Work location: On-site