Job Summary: We are seeking an IT Support Executive to provide assistance and resolve issues related to computer systems, hardware, software, and networks, ensuring operational continuity. Key Highlights: 1. Technical problem diagnosis and resolution 2. Preventive maintenance of computer equipment 3. Coordination with other departments **JOIN OUR TEAM AS AN IT SUPPORT EXECUTIVE!** **Location:** Miguel Hidalgo, Ciudad de México **Schedule:** Monday to Saturday **Job Objective:** Provide assistance and resolve issues related to computer systems, software, hardware, and networks, ensuring operational continuity and minimizing downtime. Key Responsibilities: * Diagnose and resolve technical issues (hardware, software, and network) * Perform preventive maintenance on computer equipment * Update and patch systems * Document and track incidents * Provide basic user training * Escalate complex issues * Coordinate with other departments (Development, ERP, etc.) * Manage and update the knowledge base Requirements: * Age: 23 to 40 years old * Education: Technical diploma or Bachelor’s degree (current student or graduate) in Computer Science, Information Technology, or related field * Minimum 1–2 years of experience in technical support or help desk * Basic English proficiency * High schedule flexibility Key Competencies: * Problem analysis and resolution * Teamwork * Effective communication * Results orientation * Time management * Frustration tolerance * Excellent service attitude If you meet the profile and are interested in joining a dynamic and growing team, apply now! Employment Type: Full-time Salary: $7,922.85 – $21,783.19 per month Benefits: * Savings fund Workplace: On-site