Position Summary: We are seeking a passionate Cinema Assistant Manager committed to service excellence to ensure the proper operation of the cinema complex, manage cinema departments, supervise staff, and enhance service standards. Key Responsibilities: 1. Ensure the proper operation of the cinema complex and delivery of quality service. 2. Manage and control confectionery, coffee, Spyral, and box office operations. 3. Supervise staff and resolve issues to improve service. If you are passionate about cinema and customer service, we invite you to light up the movie of your life at the most important entertainment company born in Mexico, now present in 18 countries. We want you to be our protagonist as: Cinépolis Plaza Espacio Cinema Assistant Manager Requirements: * Flexible availability (including closing shifts; approximate departure time around 12 a.m.) * Completed or ongoing bachelor’s degree. * Minimum 1 year of experience in related positions, customer service areas, administrative and/or operational areas, process monitoring, complaint tracking and resolution. * Personnel management experience. * Customer orientation and service mindset. * Inventory management. Position Objective: Ensure the proper operation of the cinema complex to deliver quality service to our customers. Manage and control confectionery, coffee, Spyral, and box office operations; supervise administrative and operational staff; monitor KPIs and goal achievement; perform cash reconciliation; resolve problems; improve service levels; work under pressure; and other related duties. Employment Type: Full-time Employment Type: Full-time Salary: $10,000.00 - $14,000.00 per month Work Location: On-site employment