Description
Job Summary:
Handles incoming calls from Banco Azteca customers to manage and track clarification tickets related to accounts, loans, and preventive blocks on the mobile app or cards.
Key Highlights:
1. Customer service representative role in call center for Banco Azteca
2. Management of clarifications for banking products
3. Paid training and medium-term career growth
Campaign: BANCO AZTECA CLARIFICATIONS
Responsibilities:
Incoming calls from Banco Azteca customers to register and track clarification tickets for savings or checking accounts, loans, credit lines, banking products, preventive app blocks, and card blocks due to theft, loss, or customer request.
Benefits:
* **Base monthly salary: $9780**
* **Performance bonus: $1275**
* Statutory benefits
* Enhanced benefits
* Medium-term career growth
* Paid training
Requirements:
* **Strong verbal communication skills**
* **Recent call center experience**
* Completed high school education
Updated documents
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Work Schedule:
* **Monday through Sunday, with a weekday day off**
Available Shifts:
* **03:00\-09:00 pm**
* **05:00\-11:00 pm**
Work Location:
**Eje Central 899, Col. Narvarte. Benito Juárez Borough. Near Nativitas or Eugenia Metro stations.**