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Customer Retention/Totalplay/Call Center

$MXN 9,450/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Answer customer calls regarding service cancellation, identify reasons for churn, offer effective alternatives, and meet retention targets. Key Highlights: 1. Growth opportunity 2. Paid training 3. Uncapped commissions Responsibilities: * Handle customer calls requesting service cancellation * Identify reasons for cancellation and offer effective alternatives * Meet retention targets Requirements: * Call center experience (preferably in retention, collections, or sales) * Completed high school diploma (MANDATORY AND VERIFIABLE) * Excellent communication and negotiation skills * Basic computer proficiency We Offer: Monthly gross salary of $9,450 $2,000 retention bonus Paid training Statutory benefits (social security, vacation, year-end bonus, life insurance) Uncapped commissions Growth opportunity Location: Narvarte neighborhood, Benito Juárez, CDMX Work modality: On-site Schedule: Part-time ***Apply now and turn every call into an opportunity.*** *If you're interested and meet the requirements, apply through this channel or send your updated CV to* **\#56 32t 38? 13 92!**

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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