Description
Job Summary:
Answer customer calls regarding service cancellation, identify reasons for churn, offer effective alternatives, and meet retention targets.
Key Highlights:
1. Growth opportunity
2. Paid training
3. Uncapped commissions
Responsibilities:
* Handle customer calls requesting service cancellation
* Identify reasons for cancellation and offer effective alternatives
* Meet retention targets
Requirements:
* Call center experience (preferably in retention, collections, or sales)
* Completed high school diploma (MANDATORY AND VERIFIABLE)
* Excellent communication and negotiation skills
* Basic computer proficiency
We Offer:
Monthly gross salary of $9,450
$2,000 retention bonus
Paid training
Statutory benefits (social security, vacation, year-end bonus, life insurance)
Uncapped commissions
Growth opportunity
Location: Narvarte neighborhood, Benito Juárez, CDMX
Work modality: On-site
Schedule: Part-time
***Apply now and turn every call into an opportunity.***
*If you're interested and meet the requirements, apply through this channel or send your updated CV to* **\#56 32t 38? 13 92!**