Atc | Digital Claims Adjuster Express|25k

Description

Job Summary: We are seeking a Customer Service Advisor for a leading automotive insurance company, focused on remote case follow-up and personalized advisory services. Key Highlights: 1. Growth opportunity and career development plan 2. Comprehensive customer advisory support until case resolution 3. Remote processing management and communication via WhatsApp **"Leading automotive insurance company"** **Responsibilities:** * Collect customer information via telephone. * Contact the insured party and explain the remote process. * Conduct follow-up via WhatsApp on the customer’s mobile phone, enabling them to submit statements, take photos of documents, as well as of the vehicle and damages incurred. * Continue timely and personalized remote case handling, advising the customer until full resolution. **We Offer:** * Base salary of $9,582 \+ Bonus per handled case ($20,000 to $25,000\) * Statutory benefits * Benefits exceeding statutory requirements: SGMM (Major Medical Expenses Insurance) and Life Insurance from day one, Profit Sharing (PTU), 12 vacation days, corporate partnership agreements, academic scholarships, funeral expense coverage, preferential insurance policy pricing, gym membership agreements, among others. * Career development plan and growth opportunities * Rotating shifts (Morning, Afternoon, Night) **Requirements:** * Incomplete or completed bachelor’s degree * Passion for customer service * Flexible availability (rotating schedules) * Customer service experience * Clean credit bureau report **Location: Tlalpan \- Picacho Ajusco (Approx. 10 minutes before reaching Six Flags)** Employment Type: Full-time, Indefinite-term contract Salary: $9,582.00 \- $25,000.00 per month Benefits: * Salary increases * Savings fund * Gym discount * Discounts and preferential pricing * Free parking * Option for indefinite-term contract * Major medical expenses insurance * Life insurance * Discounted cafeteria service Application Questions: * Do you hold an incomplete or completed verifiable bachelor’s degree? * Which borough do you reside in? * Is your credit bureau report clean? * Do you have call center experience? Work Location: On-site employment