Retention Executive

Description

Job Summary: We are seeking a Retention Executive with the ability to prevent service cancellations, working in a call center environment in Tlalpan. Key Highlights: 1. Call center experience in customer retention 2. Completed high school and strong verbal communication skills 3. Computer proficiency and basic Office software skills **My ideal job is a Retention Executive position in Tlalpan, Mexico City** ------------------------------------------------------------------------------- Responsibilities: * Prevent our customers from canceling our service Requirements: * 18 years of age or older * 3 months of call center experience (retention, collections, probability, and sales) * Completed high school (verifiable) * Strong verbal communication skills * Intermediate computer skills * Basic Office software package proficiency Schedules: * 11:00 AM – 5:00 PM * 12:00 PM – 6:00 PM * 2:00 PM – 8:00 PM * 3:00 PM – 9:00 PM * Rotating days off We Offer: * Base salary of $9,452.20 * Performance-based bonus of $1,000.00 * Commissions ranging from $10,000 to $12,000 (uncapped) * Retention bonus of $2,000 (paid in the 3rd month) * Immediate statutory benefits (vacation, vacation bonus, year-end bonus, Social Security) * Paid training * Life insurance * Benefits exceeding statutory requirements **Desired Education Level:** Upper Secondary Education **Desired Experience Level:** Entry Level **Departmental Function:** Human Resources **Industry:** Call Centers / Telemarketing *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69efe2785600002f00ad06a8\&source\=indeed*