**HR CONNECT S.A. DE C.V. is seeking a Multichannel Customer Service Advisor in Iztapalapa, Mexico City** ------------------------------------------------------------------------------------- ### **Multichannel Customer Service Advisor** ### **Responsibilities** * Providing customer service via **incoming calls, chat, and email** * Advising customers on purchasing processes across digital platforms * Following up on requests related to: + Order status and tracking + Exchanges, returns, and clarifications + Corporate card transactions + Invoice issuance and validation ### **Candidate Profile** * Completed high school education (certificate required) * Minimum of **12 months** of customer service experience within a **multichannel call center** * Proficiency in computer use and digital platforms * Excellent verbal and written communication skills * Customer-oriented mindset and problem-solving ability ### **We Offer** * Statutory benefits * Grocery vouchers * Life insurance * **$1,000 retention bonus** upon completion of 3 months * Job stability and professional development **If you meet these requirements and seek stable employment, apply now and join our team.** **Desired education level:** Upper Secondary **Desired experience level:** Mid-level **Departmental function:** Customer Service **Industry:** Call Centers / Telemarketing *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=694ea69e3c00006f00fd7d24\&source\=indeed*