Express Digital Adjuster

Description

Job Summary: QUALITAS is seeking an Express Digital Adjuster to manage the remote process for insured customers, providing advisory support and case tracking until full resolution. Key Highlights: 1. Customer service and remote case tracking. 2. Personalized customer advisory services. 3. Career development plan and growth opportunities. **QUALITAS seeks an Express Digital Adjuster in Tlalpan, Mexico City** ------------------------------------------------------------------------- **"Leading automotive insurance company"** **Responsibilities:** * Collect customer information via telephone. * Contact the insured party and explain the remote process. * Conduct case follow-up via WhatsApp on the customer’s mobile phone, enabling them to submit their claim, take photos of required documents, as well as of the vehicle and damages incurred. * Continue timely and personalized remote case handling, advising the customer until full resolution. **Requirements:** * Completed or incomplete bachelor’s degree (verifiable) * Experience in call centers * Flexible availability (rotating shifts) * Customer service experience * Clean credit bureau report **We Offer:** * Base salary of $9582\+ bonus per handled case ($20,000 to $25,000\) * Statutory benefits * Benefits exceeding statutory requirements: SGMM and Life Insurance from day one, PTU (Profit Sharing), 12 vacation days, corporate partnerships, academic scholarships, funeral expense coverage, preferential insurance policy pricing, gym partnerships, among others. * Career development plan and growth opportunities * ROTATING SHIFTS (MORNING, AFTERNOON, NIGHT) **Location: Tlalpan \- Picacho Ajusco (Min before reaching Six Flags)** **Desired Education Level:** Higher education \- degree holder **Desired Experience Level:** Interns **Departmental Function:** Customer Service **Industry:** Call Centers / Telemarketing **Skills:** * Call center * Flexible availability * Clean credit bureau report *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69d3fc486a00003900aac435\&source\=indeed*