Job Summary: Quálitas is seeking a Digital Express Adjuster to provide remote customer service, advising clients on the claims reporting and tracking process for automotive incidents. Key Highlights: 1. Training provided for digital adjusters with no prior experience 2. Personalized and remote case follow-up with clients 3. Opportunity for professional development and career plan **Quálitas seeks a Digital Adjuster in Ajusco \- Tlalpan, Ciudad de México** --------------------------------------------------------------------------- Do you have experience in Customer Service? **Quálitas**, a leading insurer in the automotive sector, is looking for committed individuals to join its team as: **DIGITAL EXPRESS ADJUSTER WITH NO EXPERIENCE** — they will train you! **Responsibilities:** 1\. Collect client information via telephone. 2\. Contact the insured and explain the remote process. 3\. Conduct follow-up via WhatsApp on the client’s mobile phone, enabling them to file their claim, take photos of required documents, and capture images of the vehicle and damages incurred. 4\. Continue timely and personalized remote handling of the case, advising the client until full resolution. **Requirements:** * Completed or incomplete Bachelor’s degree (verifiable) * Experience in Call Center, Customer Service, or Sales * Availability to rotate shifts * Clean credit bureau record (current payments) * Residency in CDMX **We Offer:** * Base salary: $9,582.47 net \+ commissions (monthly earnings range between $20,000–$25,000); training bonus provided during training period * Statutory and above-statutory benefits (30-day year-end bonus, Social Security, IMSS, PTU, gym partnerships, academic scholarships, internal university, among others) * 100% payroll * Direct employment contract with the company * Psychological support for employees * Career plan Schedule: Morning, afternoon, and night shifts (rotating; 10-hour workdays) with two rotating days off\* **Apply now**, and our talent acquisition team will contact you to schedule an in-person interview. **Desired Education Level:** Upper Secondary **Desired Experience Level:** Entry Level **Departmental Function:** Customer Service **Industry:** Call Centers / Telemarketing **Skills:** * Customer Service * Verbal Communication Skills * Call Center * Schedule Flexibility * Organized *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69d68f595800002f00fb7bd2\&source\=indeed