**HR CONNECT S.A. DE C.V. is seeking Customer Service Telephone Operators in Benito Juárez, Mexico City** ------------------------------------------------------------------------------------------------------ ***Customer Service Telephone Operators*** Are you passionate about helping people and do you have experience in customer service? This is your opportunity to join a strong, stable team with excellent benefits! ### **What We Offer** Statutory benefits from day one Grocery vouchers Life insurance **$1,000 retention bonus** upon completing 3 months Job stability and an excellent work environment ### **Requirements** Completed high school education (certificate required) Minimum **1 year** of experience in customer service within a **multichannel call center** Basic PC and digital tools proficiency Excellent voice tone, diction, and spelling Service-oriented attitude and customer focus ### **Key Responsibilities** Customer service via **phone calls, chat, and email** Resolving questions regarding online purchases Tracking and support for: * Order tracking * Exchanges and returns * Departmental card transactions * Billing **If you meet the profile and are seeking a stable opportunity, this vacancy is for you.** Apply today and become part of our team! **Desired education level:** Upper Secondary Education **Desired experience level:** Entry Level **Departmental function:** Customer Service **Industry:** Call Centers / Telemarketing *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=694ea4ef8600006e00a04d53\&source\=indeed*