





**POSITION:** WISP Sales Executive **DEPARTMENT:** Commercial / Sales **REPORTS TO:** Commercial Coordinator or Sales Manager **LOCATION:** Querétaro — 3 positions Monterrey — 1 position (advanced English required) **PURPOSE OF THE POSITION:** Drive commercial growth of the Wireless Internet Service Provider (WISP) offering by prospecting, engaging, and closing sales with residential and business customers within assigned zones. Ensure customer satisfaction and retention through consultative commercial management focused on real local market needs and company profitability. **KEY RESPONSIBILITIES:** * Conduct **active field and digital client prospecting** within WISP coverage zones. * Present the company’s Internet and telecommunications service solutions, clearly explaining technical and commercial advantages. * **Identify B2C and B2B business opportunities**, preparing quotations, proposals, and follow-ups through to closure. * Manage a client portfolio, tracking payments, renewals, and commercial support requests. * Coordinate with technical teams for installation and activation of new services. * Monitor customer satisfaction and manage incident reports or cancellations. * Achieve **monthly sales, collections, and customer retention targets.** * Participate in local marketing campaigns, fairs, or brand promotion events. * Maintain up-to-date CRM records and report progress to the commercial management team. * Provide feedback to the company on local market trends, competition, and opportunities. **REQUIRED PROFILE:** **Education:** * Partially completed or completed bachelor’s degree in commercial, administrative, or related fields. **Experience:** * Minimum **2 years of experience selling telecommunications, Internet, cable, or energy services.** * Field sales or telesales experience preferred (preferably with monthly performance targets). **Technical Knowledge:** * Basic knowledge of **wireless networks, Internet, and WISP services.** * Proficiency in CRM usage, prospect tracking, and sales pipeline management. * Excel and digital communication tools (WhatsApp Business, Google Workspace).


