**Fitsi Distrito Polanco** is seeking an **Operational Coordinator** to join our club **Requirements:** * Administrative degree, currently pursuing or recently graduated. * Experience managing maintenance, cleaning, and general staff. * Minimum one year of experience in operational coordination or as assistant manager—preferably within sports clubs. **Responsibilities:** Supervise operational area staff; oversee club shifts (opening or closing), manage maintenance and cleaning personnel, interact with suppliers, track purchase orders, and validate payroll-related staff incidents. Ensure the facilities operate correctly at all times. **Area-specific responsibilities:** **Customer Service:** * Follow up on user complaints and suggestions to ensure satisfaction. **Maintenance:** * Ensure proper functioning of all club areas: locker rooms, fitness center, meeting rooms, reception, sales, swimming pool, and equipment. * Coordinate with cleaning and maintenance staff. * Conduct regular inspections across all club areas. * Delegate, supervise, and verify completion of assigned shift tasks. **Security:** * Monitor and maintain security and civil protection programs. * Activate emergency protocols when incidents occur. **Supervision:** * Review logs with area supervisors. * Supervise work performed by maintenance staff, general services staff, trainers, receptionists, and sales staff. **Reporting:** * Opening and closing checklists. * Facility walkthroughs. * Development and follow-up of work plans with general services and maintenance staff. * Management of preventive maintenance for equipment via internal control logs. * Maintenance and supply inventories to optimize budgetary resource efficiency. **Staff Management:** * Conduct interviews to fill vacancies. * Handle payroll-related incidents. * Hold effective meetings with staff. **Required Skills:** * Leadership * Effective communication * Problem solving * Time management * Decision making **Professional Competencies:** * Customer service * Knowledge of operational processes * Data analysis and evaluation * Adaptability and flexibility * Ethics and professionalism **Rotating Shift Schedule:** Must be available to rotate among the following shifts: Monday–Friday, 5:00 AM–1:00 PM, 10:00 AM–6:00 PM, and/or closing shift 5:00 PM–12:00 AM; weekends (Saturday & Sunday) availability from 7:00 AM–8:00 PM; 8-hour shifts with one weekend day off. **Work Location: FITSI DISTRITO POLANCO** Perif. Blvd. Manuel Ávila Camacho 137, Polanco, Lomas de Chapultepec III Secc, Miguel Hidalgo, 11550 Ciudad de México, CDMX Apply through this channel or call ***55 12 79 73 17*** Employment Type: Full-time, indefinite-term contract Salary: Starting at $12,500.00 MXN per month Benefits: * Discounts and preferential pricing * Option for indefinite-term contract * Gym membership * Complimentary uniforms Workplace: On-site