Teller

Description

Position Summary: Advise customers on credit products and services, promote sales, update customer data, and maintain ongoing training. Key Highlights: 1. Comprehensive advisory services to customers on financial products and services 2. Promotion of cross-selling and new credit offerings 3. Respectful customer treatment to exceed expectations RESPONSIBILITIES * Advise customers on the various credit products and services offered by Banco Azteca, promoting cross-selling. * Advise customers on the benefits and responsibilities associated with credit, identifying customer needs to facilitate placement of new credit. * Update all customer data in the system during each customer visit or contact, at least once per year. * Process credit applications accurately to avoid payment delays and fraud. * Stay updated and trained on the products and services we offer. * Promotion of products outside the point of sale (VERY CLOSE TO THE BRANCH AND NOT DAILY; COVERS ONLY 1–2 HOURS) * Treat customers with respect and exceed their expectations to encourage repeat business and referrals. OFFERING * Base weekly salary starting from: $2,000. * Weekly commissions: $2,200 MXN. * Statutory benefits: Vacation entitlement beginning at 12 days per year, vacation bonus of 25% annually, and a 15-day Christmas bonus per year, increasing according to tenure. \* Working conditions: 8-hour daily shifts from Monday to Sunday, with one weekday rest day \*(weekly rotating schedule)\* * Position benefits: Tailored training program aligned with the position. * Financial benefits: Payroll advance Access to a credit card. Savings account