Position Summary: We are seeking an organized and proactive Document Specialist to join our team, responsible for generating and archiving guides, supervising operational processes, and providing customer service. Key Highlights: 1. Customer service experience and cash handling 2. Operational process and documentation management 3. Teamwork and proactivity A 100% Mexican company, leader in the courier industry, is looking for you—join our great team as a **DOCUMENT SPECIALIST**. Requirements: * Completed high school diploma * Flexible availability for work schedule * Customer service experience * Cash, credit card, and cash register closing handling * Process tracking * Organized, proactive, and professional appearance * Intermediate Excel skills Responsibilities: * Generating shipping guides at the counter * Archiving guides in the system * Generating shipments * Updating templates (Excel) * Supervising operational processes (loading/unloading and cargo handling) * Counter customer service and quotations * Working under pressure WE OFFER: * $10,000 NET monthly salary * $3,000 monthly productivity bonus * Statutory benefits * Bi-weekly payroll payments * Paid birthday leave * Subsidized cafeteria Address: Paseo Cuauhnáhuac 1918, Los Tairanes, Jiutepec Morelos.