Job Summary: We are seeking an organized and proactive Document Specialist to join our team, managing shipping labels, shipments, and customer service in a courier role. Key Highlights: 1. Customer service experience and cash handling 2. Generation of shipping labels and shipments, and template updates 3. Supervision of operational processes and working under pressure A 100% Mexican company, leader in the courier industry, is looking for you—join our great team as a **DOCUMENT SPECIALIST**. Requirements: * Completed high school education * Flexible availability for work schedule * Customer service experience * Cash, credit card, and cash register reconciliation handling * Process tracking * Organized, proactive, and professional appearance * Intermediate Excel skills Responsibilities: * Generating shipping labels at the counter * Archiving shipping labels in the system * Generating shipments * Updating templates (Excel) * Supervising operational processes (loading/unloading and merchandise handling) * Counter customer service and quotation provision * Working under pressure WE OFFER: * $10,000 NET monthly salary * Performance bonus of $2,000 monthly * Statutory benefits * Biweekly payroll payments * Paid birthday leave * Subsidized cafeteria Address: Paseo Cuauhnáhuac 1918, Los Tairanes, Jiutepec Morelos.