Position Objective Analyze income volume by type of intervention and geographic area in order to maintain availability for customer service. Maintain constant communication with the provider for crew management (hiring, dismissals, incidents, etc.). Main Functions Generate and analyze district performance indicators information.\* Maintain constant communication with site managers, dispatch supervisors, systems, quality, and training teams, generating strategies for workload management.\* Develop strategies with providers to reduce crew turnover.\* Size crews according to service demands per site.\* Monitor daily operations progress in real time.\* Plan future workloads by analyzing productivity based on completed weeks. Candidate Profile Knowledge in engineering fields.\* Work experience in telecommunications: technician, supervisor or related role, 2 years.\* Capacity Planning Analyst, 1 year. Value Proposition Statutory benefits.\* Life insurance.\* Career and personal development plan.\* Corporate promotions **Code:** 34PNT6063O Id: 5291125