**INSTAPURA**, a leading company in the manufacturing of water purification equipment in Latin America, is seeking: **"TECHNICAL SERVICES MANAGER"** **Responsibilities:** 1. Service Schedule Supervision: * Supervise and manage the service schedule, ensuring efficient resource allocation and customer satisfaction. * Coordinate with shipping and purchasing departments regarding technical teams, materials, etc., to guarantee availability and punctuality in attending scheduled services. 2. Service Policy Follow-up: * Conduct detailed follow-up on customer service policies, ensuring timely renewals and compliance with agreed terms. 3. Monthly Sales Reporting: * Prepare monthly reports on service and installation sales, providing analysis and recommendations to improve commercial performance. 4. Technician Schedule Organization: * Coordinate and organize the schedules of service technicians, assigning tasks and priorities according to customer needs and quality standards. 5. Installation and Service Cost Estimation: * Participate in calculating and budgeting installation and service projects, ensuring profitability and accuracy in estimates. 6. Hotel, Flight, and Car Reservations: * Manage lodging, transportation, and logistics reservations for technical personnel, ensuring efficiency and comfort during travel. 7. Technical Expense Control: * Monitor and control expenses related to technical services and installations, identifying cost-saving and optimization opportunities. 8. Service and Technical Inventories: * Conduct regular inventories of materials and equipment, ensuring proper availability and efficient resource management. 9. Customer Revenue Management: * Supervise the billing and collection process for provided services, ensuring accuracy and timeliness of payments. 10. Coordinate and supervise the entire service and installation technician team. **Skills:** > Leadership skills > Proactive attitude > Problem-solving ability > Frustration tolerance > Initiative > Responsibility > Stress management > Ability to work under pressure **Requirements:** Education – Completed bachelor's degree or engineering in administrative or related field Experience – 5 years or more working with equipment, installations, and/or warranty policies Age: 35 to 50 years Flexible availability **We Offer:** Salary $18,000.00 to $20,000.00 monthly gross, based on qualifications Grocery vouchers Uniforms upon joining Statutory benefits Weekly payments Work schedule: Monday to Friday, 8 AM to 5 PM, with 1 hour for lunch Interested candidates who meet the profile should send their CV with photograph and contact information. Job type: Full-time, Indefinite duration Salary: $18,000.00 - $20,000.00 per month Benefits: * Free uniforms * Grocery vouchers Work location: On-site position