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Operations Manager
MXN 25,000/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
Yautepec 2321, Colonia Condesa, Cuauhtémoc, 06140 Ciudad de México, CDMX, Mexico
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Description

* **About the company**: JOIN THE GO TO LIMBO SA DE CV EXPERIENCE! GO TO LIMBO is a recognized company in the hospitality industry for its commitment to excellence in customer service. Working with us means becoming part of a dynamic and friendly team where we value the growth and development of our employees. * Location: Mexico City, Condesa and Polanco neighborhoods. * Schedule: Monday through Sunday, with one rotating day off per week. * 8 hours per day. **JOB OBJECTIVE:** Plan, direct, and supervise preventive and corrective maintenance operations, ensuring compliance with safety, functionality, and aesthetic standards across all properties, as well as guaranteeing efficient and high-quality service to guests. Coordinate operational teams and external vendors, optimize resources, and promote continuous process improvement to contribute to guest satisfaction and company profitability. **JOB REQUIREMENTS:** ● Education: Architecture degree. **(Only architects may apply; applications from other fields will not be considered.)** ● Experience: Minimum 3 years in operations management, maintenance, or similar roles within the hospitality industry. **Knowledge:** \- Safety and hygiene regulations. \- Preventive and corrective maintenance. \- Workforce management. \- Budget, procurement, and inventory control. \- In-depth knowledge of electrical and plumbing systems, general finishes, and operation of basic machinery. **Essential Competencies:** ● Strategic leadership and global vision. ● High-level planning and organization. ● Resolution of complex problems and decision-making. ● Vendor negotiation and management. ● Effective communication with management and operational teams. ● Results- and profitability-oriented mindset. **FUNCTIONS AND RESPONSIBILITIES:** 1\. Operational Strategy and Control: ● Develop, update, and implement departmental policies and procedures manuals. ● Ensure strict compliance with internal standards, hospitality benchmarks, and Airbnb and other digital platform policies. \- Design and implement preventive and corrective maintenance plans. ● Define and monitor budgets, expenditures, inventories, and key performance indicators (KPIs). ● Plan and supervise execution of operational, construction, and renovation projects. 2\. Staff Supervision: ● Lead and supervise maintenance staff, ensuring proper execution of duties. ● Establish training, development, and evaluation programs for personnel. ● Foster a positive work environment and maintain minimal staff turnover. ● Define roles, schedules, and executive on-call shifts according to operational needs. 3\. Maintenance and Architecture: ● Supervise periodic property inspections to verify safety, functionality, and aesthetics. ● Oversee major maintenance activities and construction, renovation, and infrastructure projects. ● Ensure accurate interpretation of architectural, structural, and installation blueprints. ● Supervise finishing work (painting, flooring, carpentry, waterproofing, metalwork, etc.). ● Validate selection of construction and finishing materials to optimize quality and durability. 4\. Technical Installations: ● Plumbing systems: diagnosis and repair of pipes, hydro-pneumatic systems, water pumps, leak detection and repair. ● Electrical systems: panel management, wiring, lighting fixtures, outlets, low- and medium-voltage faults. ● Gas and safety: leak detection, supervision of stationary tanks and gas lines, coordination with certified vendors. ● Air conditioning and ventilation: basic diagnostics and coordination of preventive maintenance. ● Safety and regulatory compliance: application of construction codes, civil protection standards, and urban regulations. 5\. Vendor and Resource Management: ● Negotiate and manage contractors, suppliers, and outsourced services, ensuring quality and timely fulfillment. ● Supervise procurement logistics, invoicing, and expense verification. ● Implement initiatives to reduce operational and energy costs. 6\. Guest Service and Emergency Response: ● Ensure rapid resolution of incidents and emergencies (water, electricity, gas, internet, etc.) during guest stays. ● Implement response protocols in coordination with support departments. ● Ensure guest feedback translates into immediate action plans for continuous improvement. 7\. Reporting and Administration: ● Submit daily, weekly, and monthly executive reports on department status to Rooms Division. ● Document incidents, projects, and relevant progress updates. ● Ensure administrative compliance regarding inventories, budgets, and expense verification. **PERFORMANCE INDICATORS (KPIs):** \- 100% completion rate of scheduled preventive and corrective maintenance. \- Guest satisfaction index above 95%. \- Reduction of operational costs and improved resource efficiency. \- On-time and on-budget execution of construction and renovation projects. \- Budget and inventory compliance with no shortages. \- Staff retention and productivity under direct supervision. Interested candidates should send an updated CV to 56 2482 8164. Employment type: Full-time, indefinite term Salary: Up to $25,000.00 MXN per month Benefits: * Company-provided mobile phone Application question(s): * Are you available for the required schedule? Working hours are Monday through Sunday, with one rotating day off per week. * Do you have experience executing, teaching, supervising, and leading your team in general residential maintenance areas—including preventive, corrective, and predictive maintenance—for plumbing, electricity, painting and finishes, air conditioning, surveillance cameras, etc.? * Do you enjoy implementing processes that improve business outcomes? Please share a previous success story. * Are you available to respond to area-related emergencies outside regular working hours? Experience: * Maintenance in condominiums/residential properties/hospitality: 3 years (Preferred) Workplace: On-site

Source:  indeed View original post
Juan García
Indeed · HR

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