




**Job Description** We are seeking a **Marketplace Manager** with leadership skills, strategic vision, and advanced expertise in digital platforms, responsible for overseeing commercial operations across online sales channels (Amazon, Coppel, Elektra, Shein, Walmart, Claro Shop, Temu, among others). The objective is to **maximize sales, profitability, market positioning, and customer experience**, through the management of KPIs, catalog, pricing, campaigns, and operational performance. **Responsibilities** * Develop and implement a comprehensive marketplace strategy. * Manage key metrics: GMV, orders, average order value, conversion rate, returns, and reputation. * Oversee inventory, replenishment, turnover, and coordination with logistics/purchasing. * Review pricing, margins, listings, promotions, and content. * Coordinate commercial campaigns and events (e.g., Hot Sale, Buen Fin, Prime Day, etc.). * Analyze competitors and market trends. * Consolidate performance reports and sales forecasts for senior management. * Lead, train, and supervise the marketplace executives team. * Monitor order fulfillment, on-time shipping, and reduction of claims/cancellations. * Improve processes and tools for digital channel operations. **Expected Outcomes** * Achievement of monthly sales targets. * Increased conversion rate and view-to-sale ratio. * Orders delivered complete and shipments dispatched on time. * Positive reputation across all marketplaces. * More efficient internal processes and workflows. **Requirements** * **Completed bachelor’s degree** (Mandatory; commerce-related field preferred). * **Minimum 4 years** in a similar role **with direct reports**. * Experience managing **at least 5 marketplaces**. * Proficiency in pricing, profitability, and portfolio strategies. * Advanced **Excel** skills and experience tracking e-commerce KPIs. * Experience in inventory management, logistics, and digital funnel optimization. **Competencies** * Leadership and strategic decision-making * Organization and follow-up * Attention to detail * Adaptability * Teamwork * Results orientation * Integrity and professional ethics * Empowerment and effective team management **Benefits** * Cafeteria subsidy * Grocery vouchers: $1,300 MXN * Punctuality bonus (1 day’s salary per biweekly pay period) * Brand discounts * Access to CrossFit gym (outside working hours) **How to Apply?** **Apply via this channel by attaching your updated CV to 5563983339.** We’re ready to meet you and welcome your talent to our team. Employment type: Full-time Salary: $20,000.00 – $25,000.00 MXN per month Benefits: * Employee discount * Discounted cafeteria service * Gym facility access * Grocery vouchers Work location: On-site


