Bank Teller

Description

Job Summary: We are seeking a Bank Teller to ensure excellent customer service by performing transactions swiftly, accurately, and efficiently at Banco Azteca. Key Responsibilities: 1. Handle customer transactions quickly, courteously, and error-free. 2. Conduct operations honestly and in strict compliance with banking regulations. 3. Provide courteous and respectful service to foster customer loyalty. Join us at BANCO AZTECA as a BANK TELLER: Your objective will be to guarantee that customers receive excellent service and attention, executing requested transactions swiftly, accurately, and efficiently. **RESPONSIBILITIES:** * Serve customers and users at the counter and mobile teller unit quickly, courteously, and error-free. * Perform all operations honestly and in full compliance with banking regulations and company values. * Comply with Bank of Mexico regulations, BAZ’s cash-handling policies and procedures, and the 7’s methodology. * Safeguard cash within the secure area and adhere to bunker security measures. * Achieve cash productivity targets and implement the anti-line queue plan. * Deliver courteous and respectful service to encourage customer return and referrals. **REQUIREMENTS:** * One year of experience as a teller or handling cash. * Completed high school education. * Interest in customer-facing roles. * Availability to rotate shifts. * Availability to work weekends. * Integrity in performing duties. WE OFFER: * Starting salary: $1,840 weekly. * Weekly commissions: $600 MXN. * Statutory benefits: Vacation starting at 12 days per year, vacation bonus of 25% annually, year-end bonus of 15 days per year (increasing with seniority). * Working conditions: 8-hour daily schedule from Monday to Sunday, with one weekday day off; weekly rotating schedule; one weekend day off per month; life insurance coverage increasing with income and seniority. * Position benefits: Role-specific training program and personal skill development; enrollment in government programs to complete high school education; university partnership agreements to continue studies. * Financial benefits: Payroll advance; access to credit card; discounts of up to 10% on products at Elektra and Salinas \& Rocha stores—available for cash purchases from day one and for credit purchases after 9 months of employment; preferential-rate personal loans available after 2 years of employment; foreign exchange services; investment accounts; savings accounts. * Services: Access to nutritionist, psychologist, dentist, library, health improvement contests and programs, guidance and support for personal achievements, new family members, and important celebrations. * Promotions and partnerships for you and your family: Discounts at gyms, cinemas, entertainment centers, concerts, restaurants, department stores, optical shops, laboratories, clinics, schools, language institutes, universities, airlines, travel agencies, automotive dealerships, and daycare centers. Dare to become part of our team!