Position Objective Provide operational stability through monitoring platforms, ensuring system performance and operational continuity. Main Responsibilities Monitor system IT platforms.\* Operate monitoring tools.\* Monitor and manage incident response.\* Define and implement escalation matrices.\* Monitor the change management area.\* Create configurations to automate system applications. Candidate Profile Monitor the logical and physical structure of the systems department. Minimum 1 year of experience.\* Knowledge in user support, PRTG, Windows Server, operating systems. Value Proposition Benefits: Vacation starting with 12 days per year, annual vacation bonus of 25%, year-end bonus of 15 days per year (increasing based on seniority). Life insurance. Benefits: Training program tailored to the position and for personal skill development. * Financial benefits. * Health Services (Doctor, Nutritionist, Psychologist, Dentist). * Library service. * Promotions and agreements for you and your family: Discounts at gyms, cinemas, entertainment centers, concerts, restaurants, department stores, optical shops, laboratories, clinics, schools, language schools, universities, airlines, travel agencies, car dealerships, and daycare centers. Code: 32LSD7V9F0 Id: 5468081