




Job Summary: We are seeking a Multichannel Advisor to manage banking and fintech loan portfolios, negotiating and recovering payments from customers. Key Highlights: 1. Delinquent portfolio management and payment negotiation 2. Agreement establishment and commitment follow-up 3. Handling objections and updating customer data **Tres R is hiring Chats Collection Advisors earning 35k in Tlalpan, Mexico City** ---------------------------------------------------------------------------- WORK LOCATION: On-site at Tlacoquemecatl del Valle, Benito Juárez, facing Parque Hundido MUST RESIDE IN STATE OF MEXICO (EDOMEX) OR MEXICO CITY (CDMX) (other regions not applicable) MULTICHANNEL ADVISOR FOR LOAN PORTFOLIOS: bank loans, app/fintech loan arrears, etc. Make calls to customers with outstanding balances to negotiate and recover payments Manage delinquent portfolios Establish agreements and payment commitments Follow up on acquired commitments Record all information in the system Handle customer objections Update contact information and payment status Use tools such as CRM for efficient management Requirements Completed high school diploma 2+ years of collections call center experience handling arrears Immediate availability Monday to Thursday: 8:30 AM to 5:30 PM; Friday: 9:00 AM to 5:00 PM; Saturdays: 9:00 AM to 2:00 PM (15-minute morning break and one-hour lunch break); fixed day off: Sunday \*EARN\* Gross Monthly Salary: $10,000 \+ Monthly Commissions: $15,000 to $25,000 on average Benefits: Statutory benefits from day one Monthly Walmart card worth $500\.00 We Offer: * Statutory benefits from day one * One-hour lunch break * Operational incentives: Cash, gift cards * Professional growth opportunities INTERESTED CANDIDATES MAY APPLY VIA THIS PLATFORM OR THROUGH WHATSAPP Fifty-five, seventy-four, fourteen, ninety, eighty-nine, with the word "HUNDIDO" **Desired Education Level:** Basic **Desired Experience Level:** Trainees **Departmental Function:** Customer Service **Industry:** Online Media *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6998a7643300006100366773\&source\=indeed*


