Multichannel Collections Advisor Chats

Description

Job Summary: We are seeking a multichannel advisor to manage client portfolios with outstanding debts, negotiate and recover payments, establish agreements, and follow up on commitments. Key Responsibilities: 1. Manages overdue accounts and negotiates payments with clients. 2. Follows up on commitments and records information in the system. 3. Handles objections and updates clients' contact information. **Tres R is hiring Multichannel Collections Advisors in Coyoacán, Mexico City** -------------------------------------------------------------------- WORK LOCATION: In-person at Tlacoquemecatl del Valle, Benito Juárez, facing Parque Hundido MUST RESIDE IN STATE OF MEXICO (EDOMEX) OR MEXICO CITY (CDMX) (other regions not applicable) Requirements Completed high school education Experience in collections call centers handling charged-off accounts Immediate availability MULTICHANNEL ADVISOR for loan portfolios, including bank loans, application/fintech loan arrears, etc. Make calls to clients with outstanding balances to negotiate and recover payments Manage overdue portfolios Establish payment agreements and commitments Follow up on acquired commitments Record all information in the system Handle client objections Update contact details and payment status Monday to Thursday: 8:30 AM to 5:30 PM; Friday: 9:00 AM to 5:00 PM; Saturdays: 9:00 AM to 2:00 PM (15-minute morning break and one-hour lunch break); fixed rest day: Sundays \*EARN\* Gross Monthly Salary: $10,000 \+ Monthly Commissions: $15,000 to $25,000 on average Benefits: Statutory benefits from day one Monthly Walmart gift card worth $500\.00 We Offer: * Statutory benefits from day one * One-hour lunch break * Operational incentives: Cash prizes, gift cards * Professional growth opportunities INTERESTED CANDIDATES MAY APPLY VIA THIS PLATFORM OR THROUGH WHATSAPP Fifty-five, seventy-four, fourteen, ninety, eighty-nine, followed by the word "HUNDIDO" **Desired Education Level:** Basic **Desired Experience Level:** Trainees **Departmental Function:** Customer Service **Industry:** Online Media *This vacancy is sourced from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69fcee1c5a000053000f5176\&source\=indeed*