Job Summary: A leading CCTV and GPS monitoring company is seeking Technical Support Desk Analysts to track service orders, provide GPS equipment support, and optimize monitoring platforms. Key Highlights: 1. GPS and CCTV monitoring technical support and customer service 2. Service order and installation tracking 3. Monitoring platform optimization **CTalento is seeking a Technical Support Analyst in Torres De Padierna - Tlalpan, Ciudad de México** ------------------------------------------------------------------------------------------------- **NATIONWIDE LEADING CCTV AND GPS MONITORING COMPANY,** ***URGENTLY RECRUITING 3 TECHNICAL SUPPORT DESK ANALYSTS*** **LOCATION:** Bochil, Torres de Padierna, Tlalpan **WORK SCHEDULE:** * 8-hour operational shifts with rotating shift assignments **REQUIREMENTS** * Completed high school education * 1 year of customer service and support experience (call center) **KNOWLEDGE** * Microsoft Office * Commercial ticketing system operation * Familiarity with GPS platforms **RESPONSIBILITIES:** * Tracking service orders and installations. * Supporting GPS equipment availability and performance monitoring. * Preparing and submitting GPS equipment connectivity status reports. * Optimizing monitoring platforms. * Updating database entries. **QUALITY CONTROL** * Technical service personnel * Punctual arrival * Estimated work duration compliance * Accurate and timely completion and submission of service orders **WE OFFER** * $11,000 Monthly gross salary * + Statutory benefits * AFTER 3 MONTHS * Food vouchers * Savings fund. APPLY NOW! **Desired education level:** Upper Secondary Education **Desired experience level:** Mid-level **Departmental function:** Logistics / Transportation **Industry:** Cybersecurity and Network Security **Skills:** * SUPPORT * Customer service * Tlalpan * High school diploma * GPS *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=699cdf307200004100903171&source=indeed