*This vacancy comes from the job board Talenteca.com* ### **Job opening for Reclutamiento IT in Tlalpan, Mexico City** **About Us** * A solutions integrator specialized in networks and security, a different, unique, and above all innovative company; we are partners with Cisco, Google Telcos, Ruckus, Aruba, Sonic Wall, and Fortinet; we provide network and security solutions for large shopping malls, airports, transportation systems, etc. We are looking for a Senior Engineer for high-level support and unified network monitoring at NOC. **About our value proposition** We focus on people and their quality of life, and you will also have: * Access to certifications and training courses from brands such as Cisco, Fortinet, Aruba, etc. * Excellent work environment, real medium- and long-term development. * Operational freedom to manage your time and achieve a professional-personal balance. **About our value proposition** Excellent work environment, medium- and long-term growth, along with extensive training and experience; we offer you**:** * **Income** of 18,000 to 20,000 pesos net (direct contract), statutory benefits, and significant training opportunities * **Schedule**: Monday to Friday from 8 or 9 AM with staggered hours, plus one weekend shift per month. * **Work location**: In-person, offices in Tizapán San Angel, Coyoacán. **What are we looking for?** * Minimum 2 years of experience as: Network Engineer, Network Engineer, network consultant, network analyst, security analyst, network and security consultant, network help desk, network and security service desk, NOC engineer, NOC consultant, NOC SOC analyst, infrastructure analyst * Availability to attend clients, handle incident support, and service-oriented mindset. 1st level support and ideally 2nd level * Ticket management via ticketing platforms such as: BMZ, Aranda, Zendesk, Ivanti, etc. * 2 years of experience in Routing (troubleshooting, diagnostics, OSPF and BGP), Switching (STP, VLANs, DHCP and related issues), Wireless (controllers, WPA authentication, standalone Apps and troubleshooting) * 1 to 2 years of experience in monitoring and troubleshooting unified networks (Routers, Switches, Access Points, Wireless, switches, etc.), inventory control, consumption reports, traffic reports, etc. Brands: Ruckus (Network Director, SmartZone and SmartCell Insight (SCI)), Aruba Central HPE, Cisco Meraki, Juniper, Solar Winds Observability, Ubiquiti, Extreme. * Experience with Active Directory (AD) or Microsoft Entra ID, LDAP, OPEN LDAP, Zentyal, FreeIPA or NAC services for device or interface registration and monitoring via MAC Address on domain servers, DHCP service administration, IP address reservations, etc. * Basic knowledge of investigation and root cause analysis. ITIL. * Highly desirable: 1 year of experience in radio links or radio frequency \*CARRIER RA, SWAPS, installation and configuration of microwave systems (2\.4 and 5 GHz links), UHF, VHF for point-to-point and multipoint communications **Desired education level:** Higher \- incomplete **Desired experience level:** Entry Level **Departmental function:** Technology / Internet **Industry:** Telecommunications **Skills:** * Active Directory AD Entra ID * Monitoring firewall Wi-Fi interface * Access point router RF link * Lan wan wlan Wireless Wifi * Aruba Meraki devices mac *This vacancy comes from the job board Talenteca.com:* *https://www.talenteca.com/anuncio?j\_id\=68efe3966f00003700be1c96\&source\=indeed*