**Hospital Concierge Services (Bilingual)** **Requirements** * Minimum 1 year of experience in customer service or service coordination. * Advanced English proficiency required. * Availability for rotating shifts. * Focus on service, organization, and follow-up. **Responsibilities** * Guide and assist patients and visitors during their stay. * Answer calls and follow up on service requests. * Coordinate transportation, transfers, and related logistics. * Manage agreements with hotels, businesses, and vendors. * Monitor rooms, protocols, and notification delivery. * Prepare reports and track incidents. * Coordinate with internal departments to ensure appropriate service delivery. **We offer:** * **Salary:** $25,000 gross per month. * **Schedule:** Rotating. * **Days off:** Saturday or Sunday. * **Benefits:** Statutory benefits. **Work location: Monterrey, Nuevo León.** Employment type: Full-time Salary: Up to $25,000.00 per month Application question(s): * Do you live in Monterrey, Nuevo León? Education: * Completed bachelor’s degree (Mandatory) Language: * English (Mandatory) Workplace: On-site employment