We are seeking an experienced Project Manager to join our team and participate in projects in Mexico. **Functional Requirements:** * Advanced English proficiency. * Proactivity. * Professional appearance. * Analytical skills and ability to gather technical requirements. * Strong oral and written communication (This point is extremely important, as weekly meetings and presentations are part of the responsibilities). * Experience managing agile frameworks for software project management and implementation (Scrum). * Executive project status presentations (risk analysis, tasks, schedule, critical points, progress, etc.). * Experience designing and implementing CRM processes. * Experience interacting with clients, gathering requirements, and analyzing and documenting requirements. * Demonstrable experience managing software implementation and development projects, preferably cloud-based systems. * Ability to manage resources within a project. * Solid experience as a Functional Consultant and configuring Salesforce clouds (at least one and a half years). **Responsibilities:** * Manage a team using the Scrum methodology. * Create user stories. * Coordinate activities with other departments (implementers, end-user departments, IT, and vendors, primarily). * Develop the BRD (Business Requirement Documentation), the kickoff document capturing all project information. * Plan project phases: what needs to be done, who will do it, timelines, available resources, contingency plans if something goes wrong, etc. * Establish a schedule: It is essential to know the time available for each task and maintain a buffer for possible changes or errors. The goal is to prevent any delays to the project. * Monitor: Ensure adherence to established timelines and budgets, and supervise that all involved parties fulfill their responsibilities. * Lead the team: Assume a leadership role capable of managing professionals involved in the project. * Handle potential crises: Lead and address crises to minimize risks. * Close the project: Review completeness, examine changes, prepare final status reports, and deliver exactly what the client requested. * Decision-making capability. * Teamwork. **Benefits** We offer the following main benefits: * Excellent work environment and opportunities for professional development. * Birthday leave day. * Flexible working hours Monday through Friday, to be agreed upon. * Free international certifications for all Salesforce modules. **Send CV to: rrhh@procontacto.com.mx** **Candidates must reside in Bogotá or Mexico City, as occasional on-site support may be required.** **Office**: Av. Revolución 779, Office 2, Colonia Nonoalco, Benito Juárez, CDMX Position type: Trainee Salary: Starting at $20,000.00 MXN per month Benefits: * Educational support. * Option for indefinite-term contract. * Remote work. Work location: Remote employment