




Summary: Responsible for ensuring pricing accuracy, optimizing efficiency, and communicating improvements through interactions with various stakeholders. Highlights: 1. Reviews incoming orders for pricing accuracy and resolves discrepancies 2. Collaborates with internal teams to optimize pricing efficiency 3. Interprets medical device contract language **Job Summary.** Responsible for reviewing incoming orders to ensure pricing accuracy. Works closely with National Accounts, Customer Service, and the sales organization to communicate process improvements and/or corrective actions to help optimize pricing efficiency and accuracy. Role may require interactions with customers, sales field and/or customer service representatives via phone, online chat/video, or email to handle a variety of pre\-sales or post\-sales service functions **Responsibilities:** * Reviews orders in pricing management dashboard or marked price correction in workflow queues. * Works closely with Customer Service to review and resolve orders with PO Issues and Uncollected Invoices. * Compare incoming orders against ERP (Enterprise Resource Planning) system orders (Oracle) and contract documentation in Salesforce, to ensure accurate prices are being invoiced, based on the Surgical Pricing Policy. * Research contract documentation to interpret terms, accurate pricing, and special pricing rules. * Communicates with Contracts Team any pricing discrepancies not following the Enovis Surgical Pricing Policy * Communicates pricing discrepancies to respective parties, being sales organization, customer service, or customers. * Identify GPO (Group Purchasing Organization) or IDN (Integrated Delivery Network) affiliation on accounts with no pricing in ERP system **Qualifications:** (Residence in Baja California preferred; candidates from other Mexican states will also be considered.) * High School Diploma * Bilingual role – must be proficient with written and verbal English skills. * Mix of 3 or more years: **Customer service experience \-preferred\- and Data Entry experience. Ability** to read, interpret and understand medical device contract language with high accuracy * Knowledge of PDF, Word, **Excel.** * Knowledge of O**racle or a similar ERP (Enterprise Resource Planning) software.** **KINDLY UPLOAD YOUR ENGLISH RESUME** Job Type: Full\-time Application Question(s): * Why are you interested in participate in this process? * What is your minimum gross daily salary expectation? Education: * High school or equivalent (Preferred) Language: * more than 90% English (Required) Work Location: Remote


