Job Summary: LIntalent is seeking a Bilingual Telephone Agent with call center experience, verbal fluency, excellent customer service skills, and active listening abilities for order follow-up and information capture. Key Highlights: 1. Call center and customer service experience. 2. Fluent conversation and excellent service attitude. 3. Ability to handle difficult customers and active listening. **LIntalent is seeking a Bilingual Telephone Agent in Coyoacán, Mexico City** ---------------------------------------------------------------------------- WORK REMOTELY WITH US! **BILINGUAL AGENT** 2 years of call center experience, completed high school, English level **C1\-C2, verbal fluency**, and excellent customer service. Availability to rotate shifts from Monday to Sunday with one day off. 100% remote work mode; must have personal computer equipment. Hybrid availability required for training sessions in the Coyoacán area. **Skills and Responsibilities:** Fluent conversation, excellent service attitude, accustomed to handling difficult customers via telephone, order follow-up and information capture, EXCELLENT ACTIVE LISTENING **We Offer:** Monthly gross salary of $17,500 including bonus, statutory benefits from day one, training, growth opportunities, and job stability. Apply now—we want to meet you! **Desired Education Level:** High School **Desired Experience Level:** Expert Level **Departmental Function:** Customer Service **Industry:** Retail / Retailer **Skills:** * ADVANCED ENGLISH * CUSTOMER SERVICE * CALL CENTER *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69d469686a00003400ab0752\&source\=indeed*