*This vacancy comes from the Talenteca.com job board* ### **Job opening for company SATORITECH in Coyoacán, Mexico City** We are looking for your talent as a **"Geography Coordinator"**. **Objective:** Identify, address, and follow up on operational and technical needs of staff in the field, serving as the primary liaison between requesting departments and the Systems Department. Ensure proper communication, coordination, and resolution of requirements related to technological infrastructure, systems, and company services. **Requirements:** * Gender: Indistinct * Bachelor's degree in Computer Science or Information Technology (graduated) * Availability: 50% office / 10% field * Experience: Minimum of 3 years in positions such as IT Systems Coordinator, Systems Analyst, or Technical Support Coordinator, preferably in telecommunications companies. * Tools: Gsuite, Office 365, project and process management tools. * Knowledge: Geographic Information Systems (GIS). Fiber optic networks and network topologies. Telecommunications infrastructure. Databases and field coordination tools. **Some of your responsibilities:** * Develop and maintain an updated database with information provided by users in the field. * Provide functional support to system users and geographic areas, facilitating understanding of processes and technical requests. * Generate periodic reports and dashboards on requirements handled by status, as well as updates from the Systems Department plans. * Monitor and report on the effectiveness of implemented strategies and user satisfaction. * Accurately transmit information and requirements from geographic areas to the Systems Department, ensuring proper routing. * Establish effective communication channels with the Change Management Management for tracking requests and operational changes. * Coordinate the resolution of discrepancies or incidents between user needs and responses issued by the Systems Department. * Design and execute strategies for identifying and addressing user needs in the field, with a focus on continuous improvement. !Apply here with your **updated CV including a photograph (professional image)!** We offer: * On-site work (Tlalpan). * Working hours from 9am \- 7pm. * 2-hour lunch break. * Statutory benefits. **Desired education level:** Higher education \- graduated **Desired experience level:** Intermediate level **Departmental function:** Technology / Internet **Industry:** Information Services **Skills:** * Leadership * Effective communication * Teamwork * Results-oriented *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=690949d55b00003c008c1cdc\&source\=indeed*