**Customer Service Executive** *What are we looking for in you?* * Completed high school education in **economics and administration** fields. * **Minimum 1 year of experience** in telephone customer service. Excellent **spelling and writing skills**. Experience with **CRM** and **Call Center** platforms. *Your challenge* * Handle **incoming and outgoing calls** from customers, agents, and business partners regarding: General information, policy inquiries, payments, claims. Post\-issuance services from various insurance companies. * Accurately record each interaction in the **CRM**, ensuring traceability and complete documentation. * Route and provide **timely follow\-up** on requests requiring support from other departments. * Aim for **first\-contact resolution**, prioritizing customer satisfaction and peace of mind. *Your benefits* * **Base salary:** $9,000 gross * **Quarterly performance bonus**. * Statutory benefits: Social Security, Christmas bonus (Aguinaldo), Vacation days, Vacation premium. * **Enhanced benefits:** * Life insurance * Medical expense insurance * Paid personal days (in addition to vacation days) * Additional Christmas bonus on top of the Aguinaldo. * **Biweekly payments** * **Schedule:** Monday to Friday, 8:00 a.m. to 5:00 p.m. * Rotating Saturdays **once per month** (availability required) * After 3 months, 1 remote work day per week **Location:** 5 minutes from Six Flags. **Apply now and join a team that makes a difference in customer service! or** send us a WhatsApp message at 55x41x77x28x78 and ask for Aideé We want to get to know you and grow together with you. Job type: Full\-time Salary: Up to $9,000\.00 per month Benefits: * Life insurance Workplace: Hybrid remote in Tlalpan, CDMX